As leaders in Public Safety, we are constantly defining scopes and goals for our organizations and mission. New information, additional intelligence, changing political landscapes, and increasing public expectations requires adjustment to our vision and focus almost overnight.  For public safety in America, this year has transitioned from dynamic to volcanic, and has added deep complexity to our mission and goals.  In such an environment, SMART goals seem a novel idea that might work “next year”.

But what about SMART Training?  During this season of grief and unrest, can we deliver training to our team that is Specific, Measurable, Attainable, Relatable, and Timely?

In today's increasingly changing world, most PSAPs struggle to recruit and retain qualified Telecommunicators.  The most successful PSAPs are implementing robust training and communication programs.

Communication is essential in every agency.  While there are multiple ways to communicate with your department, Virtual Academy has options that make communication effortless and keep your people accountable when it’s needed most.  

Here’s how…

As long as education has been in this world, there has also been cheating. There is always someone, somewhere who tries their hardest to find a less-than-honest way to get out of having to do the work that others spend a lot of time studying and preparing for.