9-1-1
Because ... you deserve more training for your Telecommunicators!

Kelly Sanders-Kelley

9-1-1 National Director
[email protected]
615.499.1061Book a Tour

Veronica Neal

Partner Development Representative
[email protected]
512.850.1705Book a Tour

Jesse Lewis

Partner Development Representative
[email protected]
585.368.8861Book a Tour

36+ hours of 9-1-1 training delivered by Industry Experts.

Strategic Partners

Tennessee Emergency Communications Board

AL 9-1-1 Board

National Emergency Number Association

Within the Trenches Media

9-1-1 Training Institute

NENA is proud that, through our partnership with Virtual Academy, we’ve been able to create an invaluable resource for individuals, trainers, and 9-1-1 centers. Now more than ever it is imperative everyone handling 9-1-1 requests for service receives the best possible training from day one on the job. NENA’s Call-Taking & Dispatch Core Competencies for the Emergency Communications Specialist program makes that possible at a price everyone can afford.
Brian Fontes, CEO of the National Emergency Number Association
When I saw Virtual Academy’s work and encountered their team, I realized that we could create phenomenal training together. We are in an era with industry-wide PSAP understaffing and scheduling challenges, but we do not need to fall behind in training and educating 9-1-1 professionals. I found extraordinary partners in Virtual Academy who will help us meet those challenges to deliver high-caliber training.
Jim Marshall, CEO of the 9-1-1 Training Institute
We are looking forward to our partnership with Virtual Academy because it will allow us to take our existing training program for 9-1-1 and dispatch professionals across the state to the next level.  They offer a wide variety of industry-specific courses through a platform that is more accessible to the staff in our 9-1-1 dispatch centers.  Serving the citizens and visitors of Alabama with a standard of care in the event of an emergency is our goal, and training is one component of that.
Leah Missildine, Executive Director of AL 9-1-1 Board
The addition of Virtual Academy as a Media Partner of Within the Trenches Media is a no brainer. This partnership brings a fresh resource to those within the trenches of 9-1-1 and we are excited to share our expertise through the power of storytelling, roundtable discussions, and so much more.
Ricardo Martinez, Creator/Host of Within the Trenches Podcast & Founder of #IAM911 movement

Equip Your Mind!