The National Emergency Number Association (NENA) partnered with us five years ago to enhance training for 9-1-1 professionals. This collaboration led to the development of the "Telecommunicator Core Competencies" course, a 40-hour, self-paced online program designed to provide foundational training for 9-1-1 dispatchers. The course aims to equip participants with the essential skills needed to deliver effective and efficient 9-1-1 services to the public.

NENA CEO Brian Fontes highlighted the significance of this initiative, stating that the course "sets a new standard for excellence in introductory training for 9-1-1 professionals." He emphasized that through the partnership with Virtual Academy, NENA has created an invaluable resource for individuals, trainers, and 9-1-1 centers.

We collaborated with NENA to offer this comprehensive training solution. This partnership reflects a shared commitment to advancing the education and preparedness of emergency communication professionals.

Need More NENA?

Explore NENA's official website for comprehensive resources on 9-1-1 policy, technology, operations, and education. As "The Voice of 9-1-1™," NENA empowers its members and the broader public safety community to deliver the best possible emergency response.

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