Critical Listening for Telecommunicators
This rollcall training defines what critical listening is and how it is vital to telecommunicators. For more detailed training on this topic, see course “Active Listening Skills”.
Course Length: 3 Minutes
Meet your Instructor
JC Ferguson
Expertise:
JC Ferguson is currently Commander over the Training Academy and Continuing Education for the Communications division of Austin-Travis Co EMS. His past experience includes service industry management, pavement engineering and emergency public service with experience in fire fighting, law enforcement, EMS and communications/dispatch.