This course covers some exceptions to the 4th Amendment, including the plain view seizure doctrine, the plain feel seizure doctrine,…

This course covers the search incident to arrest and consent search exceptions to the 4th Amendment. Norman Comeaux covers the…

The 9-1-1 professional is a hero, and heroes wear capes. The 9-1-1 cape helps protect you from tough calls, helps…

In this course, Jodi Springer will be discussing her experience in creating a public education program. She will discuss how…

9-8-8 will be a big part of our crisis continuum in the future by providing the right resource when police,…

The purpose of this course is to increase officer safety by improving the quality of officer and citizen encounters through…

Officer involved shootings are worst-case scenario situations that no officer wants to face, but when they occur, what happens after?…

This course will examine the national and state efforts in developing and implementing protection strategies relating to children and seniors.…

This course will examine the national and state efforts in developing and implementing protection strategies relating to children and seniors.…

In this course, JC Ferguson will discuss how to listen empathically and critically, how to feel what someone else if…

This course discusses active threat response for fire communications. In this one-hour session, Tracy Ertl discusses topics such as the…

This training goes into detail explaining types of harassment and discrimination, including hostile work environments and complaint retaliation. It also…

This course is a continuation of Introduction to Human Trafficking and delves deeper into investigative and legal considerations, along with…

Emotional intelligence is vital for building trust and connections, which leads to effective and clear communication. In this course, Carl…

Everyone loves dogs and can become enamored when K-9 teams arrive on scene. Understanding the key role officers play in…

This course will provide an understanding of the impact and challenges of an Autism Spectrum Disorder (ASD) Emergency on telecommunicators,…

This course will provide tools to increase awareness of behaviors that might indicate an autism spectrum disorder or closely associated…

Statistically, officers will encounter an individual with Autism Spectrum Disorder. It is imperative for officers to know how to handle…

In jails and prisons, a small crisis such as a fight could grow quickly into a larger crisis. Identifying anomalies…

This is an introductory course in the use of the computer, the use of the Internet for research, and the…

A correctional officer is able to gather a lot of information inside their facility that can help prevent fights, assaults,…

In this course, Victor Lauria will be discussing basic interview techniques, focusing on how to effectively gain information from witnesses,…

In this course, Victor Lauria will be discussing basic interview techniques, focusing on how to determine if a suspect is…

In this course, Leslie Whitham, ENP will discuss how to be prepared in your communications center before the phone even…

The Violence Prediction and Control Course was made to be as critical as body armor for officers. Hundreds of studies…

In this course, Retired Police Chief Tim Christol will explain how mission, vision, and values affect the culture of the…

This course is designed to provide law enforcement and corrections officers with knowledge to recognize, prepare for, and react to…

Bloom’s Taxonomy is a large structure that shows the progression from one level of learning to another, and just having…

Most 9-1-1 professionals do their best to manage calls with those struggling with suicide. However, traditionally, these very first responders…

K-12 facilities experience unique challenges when implementing options-based response programs. These challenges stem from a top-down approach to infrastructure improvement…

This course equips law enforcement officers with resilience-building strategies to manage stress and enhance well-being. Dr. Michelle Lilly will discuss…

This one-hour course focuses on how consideration, communication, and consistency can help build trust between dispatchers and field responders.

Designed primarily for new telecommunicators, this course will review some of the common call classifications for law, fire, and EMS.…

In this course, Retired Chief Tim Christol will discuss how to create and execute a career development plan. This course…

MODULE III: This module enables the participant to be introduced to one of the most complex areas in Criminal Investigations:…

Child Sex Abuse 2020 provides an overview of child physical and sexual abuse. This course will discuss family dynamics, factors…

This course will cover an overview of the issue of child abuse covering topics such as the nature of child…

This course will provide basic knowledge about Clery Act reporting, educating officers in what to include and how to report…

This course is designed to address close range knife attacks against officers. The phenomenon is becoming increasingly more common today…

Embracing flexibility in communication and setting realistic expectations of others is essential to accommodate the diverse cognitive needs within our…

Digital evidence is more prevalent than DNA and fingerprints in most cases nowadays, and they say on average, a person…

The process of communication is very important to us as law enforcement officers. What we say is important, but how…

A lack of trust between a community and a law enforcement agency can prevent collaboration and relationship building. To be…

In May 2015, the United States Department of Justice released the comprehensive findings of the President’s Task Force on 21st…

This course covers an overview of the issue of child abuse, including topics such as the nature of child abuse,…

The lack of trust the public has in law enforcement is at an all-time low. That lack of trust effects…

In this course, Tracy Ertl from HeroLight Training discusses the impact of seasonality and grief on telecommunicators’ job and emotional…

The best way correction officers can keep their community safe is by reducing risk in the people committed to your…

All law enforcement officers will be required to testify regularly during their careers. Whether a seasoned veteran, a rookie fresh…

This course is a recording of Creating Effective Training Programs filmed at NENA’s 2022 Conference Expo in Louisville, KY. Rob…

Correctional officers are an extended branch of the criminal justice system and face the same challenges as law enforcement officers…

The American Psychological Association estimates that approximately half of all Americans will qualify as having a mental health issue or…

This course will provide insight into how to prepare for a crisis as a first-line supervisor before one occurs, causing…

In jails and prisons, a small crisis such as a fight could grow quickly into a larger crisis. Understanding the…

This course discusses how to better understand yourself and others by using the DISC personality assessment. In this one-hour session,…

This course will provide personnel with conflict prevention and conflict resolution techniques. Officers will learn how to make themselves a…

Verbal Defense & Influence is a tactical communication program based on the groundbreaking work of Dr. George Thompson. Depending on…

Nearly 48 million Americans have some degree of hearing loss, which means that it is critical for first responders to…

There's always that one person at work who never has anything positive to say, riles up other team members, and…

This course is an abbreviated edition of the Command Presence four-hour training on use of force, including evidence-based factors affecting…

This course is an abbreviated edition of the Command Presence five-hour training on use of force for supervisors, including vital…

In this course, Bob Greenwood will discuss how to maintain prison and personal safety through cell, common areas, and body…

Any time you bring a diverse group of people together into a work environment that is at times both emotionally…

Climate change has increased the risk for wildland fires around the world. There is an ever-increasing need for telecommunicators to…

In today’s diverse environment, it is vital to know how to navigate and embrace diversity to create a safe and…

On average, one in every three households that officers respond to will have a dog present. This course provides officers…

A proactive response by law enforcement to domestic violence incidents is key to a successful case. Knowing the state statutes,…

This course explores the legal implications of using drones, license plate readers (LPRs), and pole cameras in law enforcement. Anthony…

In this one-hour course, Tracy Eldridge discusses the basics of emergency medical dispatch, including the responsibilities of EMD, legal and…

EVOC: 2020 is a Tennessee-specific course that teaches officers how to drive more professionally. The course starts in the classroom…

This course is intended to help officers develop practical skills to empower them to operate emergency vehicles in a safe…

From the first line to senior staff, law enforcement officers use communication skills to direct, inform, and persuade others to…

From the first line to senior staff, law enforcement officers use communication skills to direct, inform, and persuade others to…

Effective communication is foundational to pretty much everything else, especially for people in leadership positions. Communication is something we have…

This course will provide a basic understanding of how you can effectively manage and communicate with LGBTI, transgender, and intersex…

This course will discuss the importance of emotional intelligence in staying calm in the field as well as an officer’s…

In this course, the student will learn what MLTS is as well as best practices for handling MLTS (Multi Line…

Ethical Issues for Law Enforcement explores ideas and information in and around ethical decision-making as it pertains to law enforcement.…

Ethical Issues for Law Enforcement explores ideas and information in and around ethical decision-making as it pertains to law enforcement.…

In this course, Neal Rossow will discuss the leadership obligation when it comes to ethics and the agency culture, how…

This course provides telecommunicators with a pragmatic understanding, reflection, and discussion of ethical issues and dilemmas in the workplace. Participants…

In the law enforcement profession, an ethical mishap at one agency can impact agencies around the country. Now more than…

Falls are one of the leading causes of construction and general industry accidents with over 500 fall-related deaths occurring every…

This course will provide a refresher and update on Standardized Field Sobriety Tests. The course will cover cues that indicate…

This course discusses dispatching for fires in high-rise buildings. In this onehour session, Tracy Ertl discusses statistics concerning high-rise fires,…

This course is designed to provide officers with a working knowledge of basic firearms safety as it relates to the…

This course is designed to provide officers with a working knowledge of basic firearms safety and knowledge of the operation…

This course is designed to provide officers with a working knowledge of basic firearms safety as it relates to the…

This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…

This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…

This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…

This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…

This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…

This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…

This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…

This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…

This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation…

This training uses tactical breath work, physical drills, and cognitive behavioral therapy resulting in optimal functioning of the entire psychophysiological…

No matter what position we hold, we all report to someone and have directives we must follow. The success of…

This course is a condensed version of the five-hour specialized training course Foundations of Emergency Mental Health Dispatching. It will…