In this course, learners will be exposed to the DISC personality diagnostic instrument in an effort to understand their communication and behavior patterns. Further, each personality type will be examined to assist each participant in understanding how to interact and communicate with individuals of different personalities.
The concept of Connecting the Dots is about a police officer’s higher calling. Police are sworn to uphold the United States Constitution; yet, the vast majority have never read the document they are required to uphold. This course will provide information and strategies to ‘connect the dots’ and provide the foundations for a meaningful framework to unite police officers to an American purpose.
As public servants in law enforcement, fire service, and government agencies, you have devoted your career to benefit citizens and society. This course provides a road map of how to utilize and shape the competencies you have acquired in your public service career and reinvent who you are into who you will be in your next career in private industry.
This course features fundamental leadership concepts designed to enhance the overall knowledge, skill and ability of line function employees from public safety, government sector and private sector organizations who are preparing for future leadership roles within the organization. The course is primarily designed for those personnel either preparing for future advancement or aspiring to improve overall individual performance, while enhancing an understanding of basic leadership concepts. The course is also open to current leaders who have not received formal supervisory training, but wish to enhance personal leadership knowledge, skill, and ability.
This session aims to present research findings concerning the nature of small groups and to bring to light patterns of behavior associated with them. We will explore ways to identify and work through conflict within small task groups. We will also learn about the role of a participant observer and how that role can help you both as a team leader and team member move your group forward towards team success.
This course will discuss the importance of a creating a strategic plan, implementing it effectively, and utilizing it as a means to not only achieve your agency’s mission but also to engage in the community and promote a positive image of law enforcement. Students will be instructed on a proven formula for developing a strategic plan that includes the design, delivery, and measurement techniques of a community survey; engaging staff in a SWOT analysis (identifying the Strengths, Weakness, Opportunities, and Threats of the organization) and the community in a one-day planning session; and constructing the strategic plan to be a viable, living document that guides the agency.
Individuals (both pre-service and in-service) and agency managers will be provided with practical, real-life tools necessary to manage their personal careers and individual law enforcement agencies in a professional manner and to show how to not endanger their careers and/or damage their agency’s reputation. Information regarding “Career Killers,” “Individual and Agency Liability,” and “How to introduce and manage a “Personnel Early Warning System” (EWS) is reviewed by a 40-year, nationally known law enforcement manager and trainer.
The success of any organization is dependent upon the quality of personnel it attracts and retains. This course provides a comprehensive approach for identifying individuals who fit with the agency, where they are located, and how to attract them. Once individuals are attracted and developed to serve their communities, trained leaders must constantly work to protect that investment by identifying and limiting those factors that cause increased levels of attrition. This course will also identify the most common causes and solutions for employee turnover.
The importance of identifying and embedding core values into an agency’s organizational framework will influence the behaviors and decision making of all staff and ultimately develop future leaders within your organizations. In this course, participants will learn how to develop and identify key components of a mission statement; use the agency’s mission statement to shape the desired organizational culture; identify, realize, and bring to life core values in your agency; identify the significance of a vision statement; explain why leaders must create a vision to ensure agency success; and discuss aligning mission, vision, and core values to form ingredients for achieving organizational excellence.
This course will serve as a primer for identifying key players within the environment and how to build successful relationships with each. It is not designed to be a comprehensive course in organizational politics. The course is a must for leaders who want to maneuver effectively within the organizational environment and be more successful at gaining the support and resources needed by their organization.
Understanding how to make effective change within an organization is a key to effective leadership. When change is introduced, there are certain psychological effects that are predictable. What is reassuring is that because these effects are predictable, they can be mitigated. This course will help officers identify the human behavior stages of change, the tools and strategies that can be used to help themselves and others through the transition from what “was” to what “is,” and ways to make officers better leaders.
The acronym “ICRELIEF” is used as a conceptual framework to present various leadership concepts germane to a professional position within an organization. These concepts can be applied to both an individual’s personal and professional life. How an individual reacts to choices, change, commitment, creativity, control, confidence, responsibility, enthusiasm, leadership, investment, expectant attitude, and humor largely determines whether they have what it takes to “Lead by Example.”
An internal affairs process based on the principles of fairness and responsiveness demonstrates a police agency’s willingness to meet public expectations of unquestionable integrity and ethics. This course is designed for internal affairs investigators or supervisors tasked with conducting administrative investigations. Students will learn the basic legal and operational principles in conducting administrative investigations, focusing on the constitutional protections afforded officers under investigation, and the relationship between employers and employees.
This course explores the relationship between human fatigue and important biological functions that impact not only personal well-being and officer safety, but organizational liability and overall risk management.
The different generations in the workplace in today’s law enforcement agencies are identified and examined in this course. For the first time ever, there are four generations in our law enforcement agencies and six living generations in America...each group with distinct likes and dislikes and unique attributes and characteristics. Course topics include identifying the multi-generations in your agency; learning their differences in their values, perspectives, and behaviors; learning what motivates and de-motivates each generation; and learning what causes them to stay or leave your agency.
This course will provide officers with the information necessary to complete a daily observation report for the San Jose Model of field training. This course will discuss the purpose of the scale value system, the behavioral anchor approach, and the use of the standard evaluation guidelines. Common performance appraisal errors will also be addressed in the training. At the conclusion of this course, officers will be able to properly complete a daily observation report.
This course is designed to provide officers with an understanding of the proper steps to correct poor performance in new recruits. This course will discuss initial instruction, adult learning theory, and common methods used to correct a new recruit’s performance in the training program. At the conclusion of this course, officers will be able to provide guidance and training to correct the mistakes being made by a new recruit.
This course will introduce officers to apprenticeship programs for law enforcement, corrections, communications, fire, and emergency medical services. This course focuses on the San Jose Model of field training; however, it will also briefly discuss other field training models. At the conclusion of this course, officers will understand the purpose of field training programs and the key elements necessary for success.
This course provides participants with a pragmatic understanding, reflection, and continued discussion of ethical issues and dilemmas in life and the workplace. Participants will engage in exercises to further determine their own ethics and how to effectively apply them within their organization.
Ethical Issues for Law Enforcement explores ideas and information in and around ethical decision-making as it pertains to law enforcement. Officers will understand the need for law enforcement practitioners to make informed, ethical judgments. This course will offer practical examples of the applications of ethics in real world scenarios and examples. It will also explore the philosophers who are considered the backbone of our ethical observations.
This course explores how police can effectively use crime mapping and analysis to adopt data-driven policing strategies to help reduce crime and enhance safety in their community. Officers will examine new and evolving directions in policing, including use of a problem-solving process for addressing crime and safety issues.
A SWOT analysis is a proactive approach to organizational leadership. Course participants will be introduced to the process that will aid in the assessment of the current status of an agency, division, unit, or squad. Officers will learn how to assess their internal and external environments using the framework of strengths, weaknesses, opportunities, and threats.
This course is designed for chiefs, commanders, supervisors, internal affairs/professional standards unit managers, and investigators who are central to the administrative investigative process. This class discusses the legal and operational necessities of administrative investigations, including the importance of establishing an effective complaint acceptance process, the rules of engagement for administrative and criminal investigations, the due process rights of public employees, the value of an agency’s early warning/identification process, and the different types of misconduct cases and their impact on the internal affairs process.
In May 2015, the United States Department of Justice released the comprehensive findings of the President’s Task Force on 21st Century Policing. That report summarized six primary findings related to nearly every facet of criminal justice, including training and education. This course satisfies multiple areas covered in the task force report and consists of one module, designed to expand participant knowledge in the areas of body worn cameras and law enforcement’s role regarding electronic recordings by the public.