Based on the San Jose model and tested by partner agencies in the field, the Virtual Academy Field Training Program & Learning Management System give you a complete solution for your agency's training needs.
Field Training Programs (FTO, FTI, & PTO) - Communication Trainings (CTO) - Supervisor Training Programs

Basic
Launch your Basic program in minutes! Developed with small agencies in mind, this program allows you to customize D.O.R. skills, Task List categories, and tasks while utilizing our prebuilt call log & forms. Your agency will be up in no time!
- Lightning fast set up
- Customizable Task List & D.O.R.
- Standard Forms
- Call Log Tracker
- Technical Support
Advanced
Fully customizable program designer with the ability to build your own D.O.R., Task List, Call Log, and Supplementary Forms as well as get data driven reports.
- Customizable Program Designer
- Daily Observation Reports
- Task List
- Call Log Tracker
- Standard Forms
- Data Driven Reports
- Technical Support
- Full Designer Training
- Full Agency Orientation
Premium
Want a fully customizable program, but do not have the staff or time to build it yourself? We can help with Premium!
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A Supervisor's Perspective on FTO
A Trainee's Perspective on FTO
A Training Officer's Perspective on FTO
- NENA - Call Processing
- Holiday Headset Hot Topics
- TX - Roll Calls
- 9-1-1 Meet the Trainer
- 9-1-1 Meet the Trainer (2)
- IL - Courses
- Demo Video
- Homepage Banner Video
- DA_Video
- Command Presence Partnership
- Customer Service Video-Addy Woods-Blog
- Coronavirus Roll Call
- WI - Courses
- Promo Video
- Videos - Main Training Resources
- KY - Courses
- TX - Courses
- 911 - Courses
- 911 - Videos
- TX - Videos
- MO - Videos
- MO - Courses
- AR - Videos
- AR - Courses
- MS - Videos
- MS - Courses
- MI - Videos
- MI - Courses
- TN - Videos
- TN - Courses
- OH - Videos
- OH - Courses
- SC - Videos
- SC - Courses
- GA - Videos
- GA - Courses
- AL - Videos
- NENA - Health & Wellness
- National - Courses
- NENA - Legal Concepts
- NENA - Emergency Communications Technology
- AL - Courses
- NENA - Emergency Management
- NENA - Quality Assurance
- Chris Intro
- NENA - Interpersonal Communications
- Infant TCPR
- Homepage - Courses
- FBINAA Conference - Chris
- NC - Courses
Virtual Academy 9-1-1 Virtual Roundtable Discussion 2021
Virtual Academy-More Than Just Training
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