Most effective training, compliance, and communication platform



  • 24/7 U.S. based technical support to all users with 98%+ satisfaction rate and 94% one call resolution rate
  • Quality and engaging training by National Experts
  • Easily manage, track, and create training records and department files
  • Mobile friendly - train from anywhere, anytime
  • Policy updates and Roll Call training
  • Career Path and much more ...

NENA is proud that, through our partnership with Virtual Academy, we’ve been able to create an invaluable resource for individuals, trainers, and 9-1-1 centers. Now more than ever it is imperative everyone handling 9-1-1 requests for service receives the best possible training from day one on the job. NENA’s Call-Taking & Dispatch Core Competencies for the Emergency Communications Specialist program makes that possible at a price everyone can afford.
Brian Fontes, CEO of the National Emergency Number Association
When I saw Virtual Academy’s work and encountered their team, I realized that we could create phenomenal training together. We are in an era with industry-wide PSAP understaffing and scheduling challenges, but we do not need to fall behind in training and educating 9-1-1 professionals. I found extraordinary partners in Virtual Academy who will help us meet those challenges to deliver high-caliber training.
Jim Marshall, CEO of the 9-1-1 Training Institute
We are looking forward to our partnership with Virtual Academy because it will allow us to take our existing training program for 9-1-1 and dispatch professionals across the state to the next level.  They offer a wide variety of industry-specific courses through a platform that is more accessible to the staff in our 9-1-1 dispatch centers.  Serving the citizens and visitors of Alabama with a standard of care in the event of an emergency is our goal, and training is one component of that.
Leah Missildine, Executive Director of AL 9-1-1 Board
The addition of Virtual Academy as a Media Partner of Within the Trenches Media is a no brainer. This partnership brings a fresh resource to those within the trenches of 9-1-1 and we are excited to share our expertise through the power of storytelling, roundtable discussions, and so much more.
Ricardo Martinez, Creator/Host of Within the Trenches Podcast & Founder of #IAM911 movement

By partnering with Virtual Academy, we are enabling many departments to achieve the majority of their P.O.S.T. requirements without losing valuable time away from their assignments. The ability to eliminate one day of academy training and replace those hours with Virtual Academy courses will save our Department of 850+ nearly $250,000.

Lt. Director Steve Hampton, St. Louis County and Municipal Police Academy
I can’t tell you how important Virtual Academy has been for our agency during the COVID time.  We have been able to continue our level of training and are prepared to meet all of the State POST requirements for this year for all of our officers.
LT. Jamison White, Support Services Commander & CALEA Accreditation Manager, Maryland Heights Police Department
Partnering with Virtual Academy to bring distance learning to our 1,200 officers is one of the best decisions we ever made. Not only has this option increased the total amount of training we deliver, at low cost and high convenience, it has allowed us to move compliance courses online and thus to create more discretion in our live training curriculum. As a CALEA participating department, this saves us an enormous amount of time, money, and trouble. The interface is simple and user friendly, and VA provides outstanding admin service and tech support. If your agency is looking for ways to improve training, start here. It makes everything easier.
Sean McCarthy, St. Louis Metropolitan Police Department

Virtual Academy's training is the most advanced, professional, and cutting-edge online training of the future. We have been using Virtual Academy for over a year and we can't imagine training without it.

Captain Phillip Kemper, Jackson Police Department

Virtual Academy allows me to customize training to each officers skill level and easily track progress.

Chief Eades, Belle Meade Police Department

I am amazed at the amount of valuable information and am highly impressed with the professional courses.

Chief Ranger Shane Petty, TN State Parks

The Virtual Academy team is exceptional. They helped us get started in no time.

Chief Rick Scarbrough, Clinton Police Department
The value of this partnership comes down to providing opportunities to departments so that communities have officers with the most current and up to date training at their fingertips. The ultimate beneficiary is the public.
Executive Director, Jennifer Duffy, Kansas Association of Chiefs of Police

I am amazed at the amount of valuable information that I obtained, and highly impressed with the professional courses that Virtual Academy provides.

Herold Scott, Oak Ridge Police Department

Definitely the most intuitive way to train!

Jamison Peevyhouse, Director E-911 and EMA

By partnering with Virtual Academy, we are enabling many departments to achieve the majority of their P.O.S.T. requirements without losing valuable time away from their assignments. The ability to eliminate one day of academy training and replace those hours with Virtual Academy courses will save our Department of 850+ nearly $250,000.

Lt. Director Steve Hampton, St. Louis County and Municipal Police Academy
Virtual Academy is world-class. Everything they do is top-notch.
Lt. Col. Dave Grossman, Author, Speaker and Trainer
Good tool for training. We have been assigning courses over the past quarter and we have uploaded policies and memos into the system and everything is going great.
Sergeant Brian Murphree, Flint Michigan Police Department