Meet your Instructor
2019 NENA President & Executive Director, Colorado 911 Resource Center
Monica Million is currently the Executive Director for the Colorado 9-1-1 Resource Center. Prior to this, she was the Operations Manager for a medium-sized PSAP in Grand Junction, Colorado, where she worked her way up from dispatcher to manager. Monica is currently on the Board of Directors for the National Emergency Number Association. She has also been an Adjunct Professor at Colorado Mesa University and she holds a Bachelor of Arts degree from California State University Long Beach. Monica is currently serving as 2019 NENA (National Emergency Number Association) President.