De-escalation for Law Enforcement will provide personnel with conflict prevention and conflict resolution techniques. Officers will learn how to make themselves a tactical communicator and keep physically safe. Verbal de-escalation conflict management training involves using posture and body language, tone of voice, and choice of words for calming a potentially volatile situation before it escalates into violence.
Hundreds of studies have shown that nonverbal behavior makes up more than 2/3 of communication between people. Law enforcement deals in human behavior more than any other element, but the training has been missing. The course is specifically designed to address critical problems in today’s law enforcement when it comes to training on violence prediction, threat recognition, and de-escalation. Psychological Compliance and De-Escalation addresses these key issues with the aim of saving lives, building community trust, and enhancing compliance on patrol.
From the first line to senior staff, law enforcement officers use communication skills to direct, inform, and persuade others to behave in a certain manner. These techniques help to keep our citizens safe so we can complete our overall mission to “Serve and Protect.” Understanding how we communicate with others while considering emotions, experiences, and levels of understanding allows us to convey clearer messages and engage in more effective use of our words, actions, and emotions.
From the first line to senior staff, telecommunicators use communication skills to direct, inform, and persuade others to behave in a certain manner. These techniques help to keep our citizens safe so we can complete our overall mission to “Serve and Protect.” Understanding how we communicate with others while considering emotions, experiences, and levels of understanding allows us to convey clearer messages and engage in more effective use of our words, actions, and emotions.
This course is designed to address close-range knife attacks against officers. The phenomenon is becoming increasingly more common today and is often seen in warrant services, domestic calls, and other officer/subject interactions. Through a series of skill-building training methods, this course will help develop functional, usable, and repeatable skills for the everyday officer. Our focus will be on teaching training methods, tactics, and techniques that are simple and direct.
This course is intended to give an officer the knowledge to perform a safety and security assessment for any religious facility in your jurisdiction. There are many vulnerabilities, besides shootings, that a place of worship may have without realizing it. This course will address certain preventative measures that can be taken to guard against shootings; it is not to train you on how a place of worship should organize and distribute an armed security team.
The course is specifically designed to address critical problems in today’s law enforcement when it comes to training on violence prediction and threat recognition. Violence Prediction and Control addresses these key issues with the aim of saving lives, building community trust, and enhancing compliance on patrol. The course is divided into five key areas, nonverbal behavior analysis, deception detection, violent behavior recognition (VBR), de-escalation skills, and compliance enhancement.
This course explores racial profiling to assist law enforcement officers in navigating this appropriate traffic and field stops. Topics covered include legal aspects of racial profiling, logical and social arguments against racial profiling, and elements of inappropriate and appropriate traffic stops, and profiling as it relates to reasonable suspicion of criminal activity, especially drug couriering.
This course explores racial profiling to assist law enforcement officers in navigating elements of inappropriate and appropriate traffic stops, and profiling as it relates to reasonable suspicion of criminal activity, especially drug couriering.
This course explores racial profiling to assist law enforcement officers in navigating this appropriate traffic and field stops. Topics covered include legal aspects of racial profiling, logical and social arguments against racial profiling, and elements of inappropriate and appropriate traffic stops.
Officer-Involved Shootings: Mental Wellness and Liability is a course which is designed to educate officers on the application of deadly force in required situations. The course will cover taxing mental phases an officer will go through after an officer-involved shooting, and it will cover the liability the officer and agency may face.
In this course, we will discuss five elements used in the prior analysis of a scene, expand on four elements that an officer must recognize and control in every encounter, and discuss five helpful tools used in redirecting someone's behavior using verbal persuasion as well as discussing verbal appeals. We will also discuss what happens when the officer recognizes that words are no longer an option.
Hiring the right fit and preparing those employees for a life-long journey in mental and physical wellness in this profession and beyond is the foundation of this course. Also, learning and finding tools to assist the 9-1-1 professional in managing vicarious trauma and the importance of deploying these resources in your daily life.
This course is a one-hour webinar-style course providing an overview of what PSAPs should know when considering implementing a Quality Assurance process. The course discusses the various recommended processes for conducting call review from how the call is answered and processed, as well as how the call is dispatched. The three major disciplines—Police, Fire, and Emergency Medical call processing are discussed in-depth. The new APCO/NENA ANS 220.127.116.115 Standard for the Establishment of a Quality Assurance and Quality Improvement Program for Public Safety Answering Points is covered.
By offering a text-to-911 solution, you ensure you give all citizens access to public safety services. You will be presented with costs, as well as technical and operational considerations when making decisions to deploy a solution.
This course is designed to educate officers on the laws regarding use of force as well as application of force in required situations. The training is designed to give an officer confidence and credibility when involved in use of force incidents.
This course, by world-renowned legend in the military and law-enforcement community, presents Lt. Col. Dave Grossman’s recipe for prevention, response, and survival in the face of a new kind of domestic and international terrorism. It will also examine the effects of physiological arousal upon humans faced with close-range interpersonal aggression.
This course will introduce the trainee to the basic concepts of yoga, mindfulness and resilience, functions of the brain and nervous system, as well as the principles that make yoga job-specific and culturally informed. Attendees will learn techniques to use right away along with resources to continue their training.
Fundamentals of Courthouse/Courtroom Security will give the learner specific targets and goals to increase/enhance the safety and security of their court operation. This course is designed for the court officer as well as the supervisor to promote continuing awareness of threats and assessments of courthouses.
This course will discuss the best practices for investigating child abuse cases, including appropriate procedures and considerations, interviewing of parents and children, and special investigative issues.
This course will assist law enforcement officer in recognizing indicators of child abuse. The course will cover physical abuse and neglect, emotional abuse and neglect, and sexual abuse.
This course will cover an overview of the issue of child abuse covering topics such as the nature of child abuse, possible effects of abuse, family dynamics, characteristics of abusive parents, theories of child abuse, and possible effects of abuse.
This course covers a handful of important subjects, including diversity and inclusion, harassment in the workplace, how to resolve conflict, and managing within the law. Students will recognize the importance of diversity awareness and its impact on their organization, and learn about the various types of unlawful harassment in the workplace
The Value Gap module offers a direct path of self-discovery for participants who wish to increase their personal value in the eyes, minds, and hearts of their intended audience. The Value Gap offers participants the opportunity to brand their specific authentic value in a way that is meaningful through a three pronged approach- Discovery, Design, and Delivery. Topics included in the module are: the value / price correlation, controlling your perceived value, and making invisible value visible. This workshop addresses the three critical components of Value: Character, Competency, and Commitment. Participants will come away from this module with the distinct advantage of understanding their personal value in this increasingly commoditized world.
The basics are included in this module as an introduction to the critical role of Performance Management in organizations. Performance Management processes in different settings may vary in scope and level of detail, but the essentials remain fairly constant. The process discussed in the course provides the learner with an overview of the standard cycle of Performance Management.
The purpose of this course is to instruct correctional officers on which policies cover the use of force, when and when not to use force, the different levels of force that can be used, the level of force that should be used in a given situation, and the consequences of force used illegally. This course will cover the different types of force that are commonly used in a prison environment, including reasonable force, unnecessary force, excessive force, non-deadly force, and deadly force. Correctional officers will learn that unnecessary and/or excessive force will result in unfortunate outcomes.This course also addresses the rules of engagement in events such as situations where force is used to prevent an escape, an individual unlawfully gaining access to the premises, and when a response/action could cause even more danger to the community. Participants will be trained on the force continuum and that the objectives for transitioning through different levels of force are to persuade, comply, impede, and stop. The training will also focus on laws that center around the rights of inmates and the criminal liability associated with unlawful uses of force.
Maintaining full control of inmates and protecting those who are not capable of or simply refuse to function properly in the general population requires having resources to separate those inmates from the rest of the population. Providing an area of separation for these inmates also provides staff the flexibility needed to safely and securely manage the institution. Strict compliance with appropriate standards of care is a must. This course will address those standards, policy implementation, and the overall professional operations of the unit.
This course will focus on maximizing the benefit and credibility of security audits. Physically counting inmates to ensure around-the-clock accountability of all inmates assigned to the institution is the very heart of institutional security. Correctional professionals are expected to confine inmates and not allow them to be released until they have completed their sentences. Therefore, this course will provide training to enable understanding to account for, confine, control, and manage inmates through formal and informal counts.
The learning objectives in this course are familiarization with departmental policies on standards of conduct, unlawful harassment, mission and vision statements, and leadership values; defining ethics; defining leadership values; understanding and defining Be, Know, and Do; learning unlawful harassment terms; and understanding the agency’s mission statement and vision statement. This course will also focus on minimum standards of conduct, effective leadership, loyalty, duty, respect, selfless service, honor, integrity, and personal courage.
This course of instruction will provide a basic understanding of your duties as a First Responder, how the coordinated response works, and what you can expect in the investigation process of an alleged sexual abuse. The duties of the first responder are one of the critical components to protect the alleged victim from further abuse and provide a safe and secure environment.
This course of instruction will provide a basic understanding of PREA. The Prison Rape Elimination Act was implemented to prevent sexual abuse and sexual harassment in confinement and this course will introduce you core concepts of PREA.
Maintaining control of an institution cannot be accomplished without effectively conducting searches by a distant surveillance method, cursory inspections, or through face-to-face action by professionally trained employees. Searches are conducted to prevent the introduction of contraband and/or to provide for the safe, secure operation of the institution. Through this course, officers will receive training in conducting cell and area searches, frisk and strip searches, and authorized searches of visitors, guests, and staff in an efficient manner.
This course of instruction will provide a basic understanding of how you will be able to effectively manage and communicate with LGBTI, Transgender, and Intersex inmates within your facility. This course will also provide the basic tenants of the different principles and standards to manage LGBTI, Transgender, and Intersex inmates.
Cultural diversity continues to be a major focal point of the workplace and our communities. In this course, students will learn how having a healthy perspective on diversity makes an organization more effective by capitalizing on all the strengths of each employee. This course will allow officers to explore cultural differences in our personal and professional lives and learn how to embrace these differences without allowing them to become stumbling blocks. Officers will learn how to combat negative stereotypes and prejudices in the workplace by communicating effectively and promoting positive behaviors.
This course is designed to familiarize the learner with the history and recent developments of the halfway house, community residential programs, and programs for juveniles. The course is structured in such a way that the learner will understand the effectiveness of these facilities, as well as the treatment options within these facilities The course will also examine special populations, ranging from sex offenders, mentally disordered offenders, and females.
This course will discuss all aspects of the criminal trial, including topics such as the steps of the trial, the constitutional rights of the trial, presumption of innocence, proof beyond a reasonable doubt, and more. Additionally, a focus on the Constitutional requirements of having a jury as well as selecting an unbiased jury will be discussed.
This course serves to educate the student in the modern pretrial process, including how this process helps reduce overloaded dockets, the purpose and duties of a Grand Jury, Discovery & Preliminary Examination, the Brady Rule, and the power and duties possessed by the prosecutor.
This lecture covers two separate but critical topics. The first is eyewitness identification and the other is entrapment. Mistaken eyewitness identification is the leading cause of wrongful convictions, and this course will address topics such as Due Process and the Right To Counsel. Entrapment is concerned with excessive police action that can oppress individuals, and it is concerned with fairness in the criminal justice system. As such, we will address topics such as the original, objective and subjective tests of entrapment, and proof of disposition.
This course is about police interrogation of criminal suspects and their admissions and confessions. This lecture is about more than the 1966 Miranda case and its four warnings, repeated endlessly on TV cop shows.
The Sixth Amendment guarantees criminal defendants a number of trial rights, including an impartial local jury and the right to subpoena witnesses. But most important is the right to counsel.
This course is about arrests and investigative, or Terry, stops. Unlike in popular media where arrests are often violent, in reality most arrests rarely involve any violence. Nevertheless, arrests pose the threat of physical harm to the officer, the arrestee, and bystanders. This course also deals with hot pursuit, automobile, and other kinds of warrantless searches and seizures. Modern society and modern policing makes warrantless searches and seizures necessary. Because they are not authorized by a prior judicial warrant, special justification is needed to insure warrantless searches do not give police unchecked power. Most warrantless searches and seizures are justified by an emergency, or an exigency. This course will define the types of exigency searches and seizures and other warrantless searches and seizures and how they are justified.
This course covers five essential Fourth Amendment doctrines. These are: (1st) the search warrant, (2nd) the expectation of privacy doctrine, also known as the Katz doctrine named after the 1967 case that reoriented and revolutionized Fourth Amendment law, (3rd) the evidentiary standard of probable cause, (4th) the plain view doctrine, and (5th) consent searches, where people voluntarily give up their Fourth Amendment rights.
This course covers remedies for constitutional violations; an overview of the Fourth Amendment, also known as the search and seizure amendment; and the Fourth Amendment exclusionary rule, which covers police practices like arrests, automobile stops, and warrantless searches. Students will study the Fourth Amendment with its remedies rather than its substantive aspects. Discussing remedies up front helps us better appreciate the stakes involved in constitutional litigation. Also, the exclusionary rule—the main remedy for Fourth Amendment violations—has been the most controversial Fourth Amendment issue. Understanding the exclusionary rule is essential for understanding the Supreme Court’s Fourth Amendment interpretations.
This lecture reviews four foundations of criminal procedure that help explain Supreme Court decisions: (1st) the context of criminal procedure, including the criminal justice apparatus, the ideologies that infuse the rules with meaning, and the political background that shape judicial decisions; (2nd) Legal fundamentals, including the definition and classification of law, the court system, federalism, and the special role of the United States Supreme Court; (3rd) an overview of the United States Constitution, with an emphasis on its criminal justice provisions; and (4th) the incorporation doctrine, which is how the Bill of Rights came to be applied to state and local government.
The impact of the video game industry on school violence is explored, along with how parents can contribute to a healthier child in their home. Col. Grossman also expounds on his Bullet-Proof Mind course, addressing how police officers can prepare for and survive violent encounters, both physically and mentally. Students will learn how to avoid Post Traumatic Stress Syndrome, which is described by Col. Grossman as “the gift that keeps on giving”.
Part II provides in-depth training in predicting terrorist attacks, along with effective police response to such attacks. Colonel Grossman believes “the greatest achievement is the crime that did not happen”. Preparations to deter and delay terrorist attacks are discussed, and Col. Grossman teaches responders to “think outside the box” when utilizing non-traditional resources in response to terrorist assaults.
This course examines school massacres, common denominators, and preventative actions that can be taken by school administrators and law enforcement. Internal and external threats are discussed, providing valuable training on how to deter, detect, and defeat attacks, along with effective police response to an active school shooting. Officers will learn how to work with educators to make their local schools safer at little or no expense.
This course will cover a wide array of dangers that can exist in schools beyond just violence. Since violence is not a leading cause of death in schools preparing for weapons assaults and active shooter events should be just one piece of the school safety puzzle. This course will provide an awareness level overview of the school safety assessment process so that Law Enforcement personnel can be familiar with the assessment process and learn how they can be an integral part of shaping and improving not just safety and security but also the school climate, culture, test scores and the level of emergency preparedness in a school.
This dynamic, fast paced, informative and fascinating session will help dispel many of the school safety myths that dominate the American media and popular perception of school staff, students, and parents. Course participants will hear a brief historical overview of major school safety incidents followed by tangible and practical real world action steps to make school a safer place where children can learn more effectively. This session will emphasize evidence based, research backed and assessment-based concepts.
In this course, officers will learn why most school emergency operations plans fail when tested by a major crisis and, more importantly, learn how to develop viable plans under the U.S. Department of Education and Jane’s models. This detailed and information-packed session will examine the key role of law enforcement when working with partners in education, other responding agencies, and emergency management personnel during major incidents.
This module will examine the National and State efforts in developing and implementing protection strategies relating to our children and seniors. The AMBER Alert as well as the Silver Alert Initiatives will be examined with particular attention given to best practices for law enforcement to follow. Topics covered include the national strategy and mission of AMBER Alert, best practices for AMBER Alert plans, the evolution of AMBER plans, AMBER Alert activation data, and Silver Alert initiatives.
Telecommunicators within the 9-1-1 industry endure severe and repetitive stressors throughout their career. In order to combat the short and long-term effects on the Telecommunicators well-being, it is important to understand how the body reacts to stressful stimuli. This course highlights what body systems are affected by stress, how those systems respond to and recover from stress, and how the Telecommunicator can effectively manage stress for a more productive life.
A front line Supervisor in the PSAP is quite possibly the hardest yet most powerful position in the agency. This course will review a few of the biggest obstacles Supervisors encounter and give ‘best practices’ techniques to handle them. The discussion will cover the basic skills, knowledge and abilities needed in supervision, various leadership methods, conflict resolution, counseling and disciplinary, proper documentation and knowing your overall mission.
Emphasizes how stress affects human health and behavior. Stress can affect a person psychologically, emotionally, and physically. The course will examine how stress affects such diseases as cancer, hypertension, diabetes, and heart disease. Stress can also be related to environmental factors such as job and family life. Telecommunicators will learn stress management techniques that will aid them in dealing with stress on a daily basis.
This course will discuss the impact and rewards of a servant style leadership in the PSAP. It will introduce tools for Supervisors and Telecommunicators to help develop an effective team through Servant Leadership. Servant Leadership turns the power pyramid upside down; instead of the people working to serve their leader, the leader is there to serve the people. In this session, students will learn how to use this philosophy of serving to unlock, drive, motivate, and create higher-performing teams for better-fulfilled employees.
This course is designed to define terms associated with an active violence event, to identify tactics used by first responders with which the telecommunicator may not be familiar, and to discuss options when a person finds themselves in an active violence event.
This one-hour session will cover various personnel issues and explore options for addressing these issues. Supervisors often feel frustrated and helpless when confronted with negative behaviors from their employees. This course will review successful tactics that can be used to help guide the employees back to positive productivity.
Interpersonal Communication skills are essential for developing working and personal relationships. This course will explore the various skills involved with Interpersonal Communication. It will introduce why these skills are beneficial, how they are used, and when to use them. It will also cover the importance of handling confrontation properly, identifying triggers that could cause loss of temper, and how to manage difficult relationships.
This course explains the laws pertaining to FMLA, ADA, and hiring in basic terms. Real-world examples will clarify their purpose and we will further separate myth from fact by examining what they mean for daily operations in the PSAP. Attendees will walk away with an understanding of the most common HR issues and resources to help learn more.
Most supervisors view counseling and discipline as the most undesirable part of their job. However, they serve a vital purpose and when done correctly and consistently counseling and discipline can foster a productive and cohesive work environment. This course provides methods for conducting counseling, and explains the concept of progressive discipline and the benefits of doing it effectively.
This course will explore national standards for call answering, processing and screening for 911 call centers. It also promotes the need for standardized procedures and written polices as well as properly handling trouble reports.
This course will provide an understanding of the impact and challenges of an Autism Spectrum Disorder (ASD) Emergency on telecommunicators, responders, and family members and how to incorporate those challenges into skills needed to gather information when processing these calls for service.
This course covers violent radicalization in the context of national security investigations. It brings together academic and operational insights on models of radicalization but against the backdrop of a group of young Muslim men whose process of violent radicalization starts in high school and culminates in a plot to detonate three, 1-tone ammonium nitrate truck bombs at the stock exchange, a military base, and an intelligence service building in Canada. Viewers will understand how and where radicalization can occur, what possible counter radicalization methods can be used, and how quickly local investigations can become international ones.
Statement Analysis® is the process of analyzing how a person phrases his statement in an effort to determine if the person is being truthful or deceptive. People will always word their statement based on all their knowledge. Therefore, their statement may contain information they did not intend to share. People will provide more information than what they realize. The problem is they sometimes give more information than what the interviewer realizes. This course will show you what to look for in a verbal and written statement in order to determine if a person is lying or telling the truth.
This course is designed to provide the smart practices needed to manage each interview and gain compliance and cooperation from the interview subject. A confession is NOT the objective—it’s information. Officers will learn things such as how to recognize and correctly respond to verbal and nonverbal cues and how to encourage the subject to talk using influence and persuasion tactics. Officers will also learn the Four Personality Behavior Types and the most effective persuasion techniques to get each type to talk and be cooperative and compliant.
This course is designed to help develop a solid foundation for interviewing skills and maximize the amount of usable information gained from any interview. Officers will learn the basic principles of behavior analysis, the Narrative-Based Interview method for recovering the maximum amount of information during interviews, reliable verbal and nonverbal cues of deception, and much more.
This course is designed to teach law enforcement officers about evidence submission to units in many forensic services laboratories. The course includes the scope of service of typical Forensic Units; suggestions on the collection, preservation, packaging, documentation, and submission of evidence to the units; limitations of service that might be encountered; and report interpretations.This course is intended to provide general information regarding the packaging and submission of forensic evidence. Every state crime lab and law enforcement agency may have their own policies for packaging and submitting forensic evidence. Your department policies supersede any material presented in this course.
This course covers violent radicalization in the context of the Islamic State Group alternatively called ISIS, ISIL and DAESH. It looks at the genesis of this group on social media, the process of recruitment of men and women into the group from their own social media postings, and attempts made to counter their influence online by the State Department, U.S. military forces and NGO's. This UNCLASSIFIED presentation will examine the role that social media plays in ISG cyber operations through screenshots of first-person conversations conducted with ISG Foreign Terrorist Fighters from the West (including Europe), as well as their supporters.
This class provides instructions on both IPv4 and IPv6 addressing and how to resolve both types to an ISP. The student will learn about Mobile Hotspots, and how they are changing the ways law enforcement needs to identify the source of an IP address from a home network that cannot be moved to a mobile device. Lastly, the student will learn about the various types of Cloud computing, what is a cloud, the differences between them, and how they can be investigated.
This course discusses the history of social media, how social media platforms work and what can be determined from profiles. Additionally, it will discuss how to copy and preserve social media profiles, how to trace profile creators, current software, and other investigative techniques necessary.
Internet crimes against children are among the most under-reported and rapidly-growing crimes. This intense training course is designed to provide officers with practical knowledge and skills to investigate child pornography crimes and successfully prosecute cyber predators. This course is divided into four, one-hour topic areas, providing instruction on the following: (1) grooming and child porn image series, (2) chat and peer to peer, (3) MedaData, and (4) sexting and policy development.
This course provides a basic overview of cybercrime, cyberthreats, vulnerabilities, and cyber security responses by law enforcement. It outlines strategies to reduce vulnerabilities through cyber security measures. The course ends by looking into the future to see what may be ahead and the challenges it may pose to law enforcement
In this course the attendee will be instructed in Internet Crime Investigations. The student will learn about IP addressing, and how to identify the source of internet crimes. Then the attendee will be familiarized with Social Network sites such as Facebook, and how to use the sites as a source for data during an investigation. Next the student will learn how to investigate emails, to include “phishing” scams and how the source of the email can be identified. Lastly the student will be instructed on common anonymizers, throw away emails, and other ways of hiding the source of the crime.
Increasingly, law enforcement officers and the public face the issue of armed offenders. Whether encountering firearms or investigating firearms related crimes, it is imperative to understand the nature of firearms in the United States. This course will cover many topics surrounding this issue, including firearms commerce, firearms recognition, and firearms investigations. Firearms commerce provides a comprehensive view of the laws that regulate firearms and methods of lawful acquisition. Firearms recognition will explore the expansive world of firearms and how to correctly identify them in reports and for investigations. Firearms investigations will teach you how to properly take firearms into custody and how the information from firearms can assist in your investigations.
As law enforcement entities, we do not make the facts; we discover and report them. It is not what we think, but what we can prove. The physical evidence we seek will help build a strong foundation for the criminal investigation, based upon facts we can prove. This course is designed to provide an overview of the fundamental stages in crime scene investigation and present information on recognizing, preserving, and developing friction ridge skin impressions. Information will also be offered on the best methods for evidence preservation, collection, and packaging.
Eyewitness evidence is critical to the apprehension and prosecution of criminals. Research has proven that a number of small changes to the identification process will help improve the accuracy and reliability of eyewitness identification, ensuring that the highest quality of eyewitness evidence is collected and preserved. The goal of this curriculum is to provide students with a knowledge and understanding of how the implementation of recommended protocols, or best practices, can improve the accuracy and reliability of eyewitness evidence.
This course will take an in depth look at the 4th Amendment (Search and Seizure). In addition, the requirements of probable cause and affidavits will be examined to ensure your warrants are valid every time. Steve Rothlein has developed best practices and a check list for developing search warrants to limit liability and makes sure officers “get it right”. This course will cover the topics of liability which include mistaken address, inclusion of poor information, and execution considerations such as known weapons, associates, etc.
This course is designed to enable the investigator to immediately interpret what he or she sees upon entering crime scene and to derive from that knowledge an analytical approach to the investigation. Participants will become familiar with the indicators of suspicious death and learn just how equivocal the death scene can be. Actual real-life examples will help the investigator become acquainted with forensic concepts such as lividity, rigor mortis, algor mortis, decomposition, antemortem, and postmortem trauma, etc.
Officers will see firsthand how criminal patrol techniques can yield large and small drug and other type arrests from traffic stops and other legal contacts. Officers will also learn of the incredibly advanced concealment places in land vehicles that smugglers and other people involved with drugs hide the drugs, weapons, and currency.
This training course is designed to increase the knowledge and effectiveness of investigators in the recognition, use, and display of information that can be derived from background research and cellular data records. Students will receive instruction on mapping results from cell phone tower reports, cell phone technology definitions, understanding the informational records, and what information can be obtained from cell phone providers.
Crime and accident scenes cannot physically be presented in court, nor can numerous objects and situations. Therefore, the court recognizes the next best evidence—the photograph. This 3-hour course is designed to teach basic and advanced photographic techniques that are required to document crime scenes and accident scenes for investigative purposes and court presentation.
This refresher course is designed for experienced law enforcement professionals who want to sharpen and update their report writing skills. Topics include police terminology, bullet style, current trends in report writing, principles for organizing and writing reports, strategies for avoiding common errors, and techniques for writing reports efficiently.
Police use of force is an often misunderstood and highly contentious topic that frequently draws scrutiny depending on the circumstances involved. Seizures of free citizens via the use of force is a fundamental aspect of policing and must be thoroughly understood by those who are sworn to enforce the law. This course will identify the legal justifications for using force, explain the Constitutional legal standard used to evaluate force, discuss the purpose of a force continuum, identify the primary factors used to determine the reasonableness of force, levels of subject resistance, corresponding force options, and the criteria for using deadly force.
This course, by world-renowned legend in the military and law-enforcement community, presents Lt. Col. Dave Grossman’s recipe for ensuring that your mind is mentally prepared for combat encounters, and the life after. He presents various topics such as how violence in our society has become prevalent, the responsibility of on and off-duty cops, how to prepare for and deal with the stress of violent encounters, and the role that law-enforcement plays in serving as the protectors to those around them.
This course covers a handful of important subjects, including diversity and inclusion, harassment in the workplace, how to resolve conflict, and managing within the law. Students will recognize the importance of diversity awareness and its impact on their organization. Students will also learn about the various types of unlawful harassment in the workplace, including harassment based on sex, age, gender, disability, and/or race. In discussing conflict resolution, students will learn how to create opportunities for mutual gain by effectively framing tough conversations, applying a proven process for handling difficult emotions with others, deal with others who use unfair tactics—all without ruining relationships in the process. Finally, students will learn practical tactics for proactively managing employees’ relationships within the law and organizational policies.
The Sovereign Citizen movement generally rejects the authority of the United States government and although they know the government exists, Sovereign Citizens believe that they have found obscure legal ways to be immune from its various laws. This course will provide vital information about this growing challenge by discussing the most common theories and practices of the sovereign citizen as well as the movement’s ever-changing tactics and techniques, ways to better identify and recognize sovereign citizens, and what to do when encountering a sovereign citizen.
This course will cover basic premises of the Koga Institute related to the police role in arrest, emotional control, the concept of control, and the use of pain compliance and leverage. Specific, humane and effective basic control holds will be demonstrated and explained in detail. The control holds demonstrated are a small part of the Koga System which is a more comprehensive system of Arrest Control, Baton, Crowd Control and Police Tactics.
This course explores the many issues and problems police officers commonly face with stress in their careers. It outlines the traps many officers fall into, the difference between stress and trauma, and how critical incidents and cumulative stress can shorten a career. Officers will also learn several easy steps to avoid the impacts of chronic stress and how to be prepared for trauma before it happens. Officers will learn how to assist others in preventing burnout, traumatization, and suicide and how to enjoy a career that is long, healthy, and satisfying.
"On Killing – A Primer" takes a psychological look at a very real phenomena within the ranks of law enforcement from lessons learned in military conflict concerning the psychology of killing. Although every police officer will not face the reality of taking a life in the line of duty, we owe it to our officers to prepare them for the potential in terms of psychological processes involving remorse, rationalization, isolation, and social tolls – and important insights to apply in managing the aftermath of Officer-Involved shootings. On Killing – A Primer is a course taken away from the award winning Author Lt. Col. Dave Grossman’s bestselling book – On Killing and presented by him in our studio.
"On Combat – A Primer" is a one hour training course taken from the book On Combat and produced with the author Lt. Col. Dave Grossman. This course examines the psychological and physiological effects of fight related stress on the body and mind of those engaged in potentially lethal conflict. Although no officer wishes to engage in the use of lethal force and the vast majority of officers will not have to, it is important to train officers and leaders about the effects to expect and how to recognize natural reactions and respond accordingly. This course does just that.
Law enforcement agencies have generally ignored officer-involved domestic violence and allowed batterers to continue wearing a badge—enforcing the domestic violence laws that they violate themselves. This program encourages law enforcement officials to adopt a zero-tolerance policy to this. The program also describes the many stressors of a law enforcement career and how to deal with those stressors. Statistics, case examples, federal laws, and model policies will be reviewed to help provide participants with a factual basis for effective handling of domestic violence.
This course will examine current trends and explore research data as it relates to missing and abducted children. The course will cover NISMART II Study, Washington State Child Homicide Study, Infant Abductions, and Child Homicides. The course will also explore the 1992 disappearance and murder of Kassandea Ann Trimmier. The course will help officers with the critical first steps in their response to a missing child case.
This course is intended as an introduction to issues related to responding to and investigating missing and exploited children cases.
Many law enforcement personnel do not receive adequate mental health training, which can result in ineffective and sometimes fatal outcomes. This course is designed to train first responders how to handle Point-of-Impact Crisis Intervention Situations for persons with special needs, including Long-Term EDP (Emotionally Disturbed Person with mental health issues), chemical abuser (under the influence of or suffering the aftermath of alcohol or drug abuse), or Short-Term EDP (a person in crisis now)—or sometimes all three. The course will focus on the development of a non-intrusive yet effective crisis intervention protocol that addresses the safety needs of both the first responder(s) and the person(s) in crisis. The 1st edition is taught by Gary Klugiewicz. The 3rd edition instructor is Mike Kennedy.
This course teaches officers some of the best practices for interacting with the deaf and hard of hearing community. Topics include an indicator that a traffic stop involves a deaf or hard of hearing individual, how officers can improve interactions with this community, and some of the common words in the American Sign Language.
Firearms training for law enforcement demands more than mastering the fundamentals of marksmanship. It also must include a clearly defined set of priorities to guide police officers in the use of firearms. With guidance from firearms expert Greg Lee, this series will teach officers ways to master and maintain an appropriate level of combat accuracy under realistic time-constrained conditions; empowering them to perform quickly and efficiently without sacrificing safety.
The Fentanyl, Opioids and Naloxone course spans two hours of dedicated training that focuses on the recognition, awareness, and response to drug-related threats. Those who take this course will learn about the trends in packaging and distribution methods of Fentanyl and other opioids. The training material will explain how recognition and awareness can reduce the risk of exposure. The course will identify what symptoms to look for if accidental exposure has occurred, and the steps that must be followed to handle that situation.
This lecture will cover the various aspects of operating a police vehicle. Topics will include model policies for vehicle inspection, understanding vehicle dynamics and learning effective control techniques, proper defensive driving for emergency and non-emergency driving, understanding serious or fatal crashes from a victim’s prospective, understanding the impact of liability involved in the operation of a police vehicle, and model policies for pursuit driving and associated case laws.
A proactive response by law enforcement to a domestic violence incident is key to a successful case. Knowing the state statutes, understanding the victim’s plight, and being able to use your training to read a crime scene and conduct thorough and complete interviews will enhance the chances of successfully handling the case. In this course, participants will be instructed on the human dynamics involved in domestic violence cases, model policies for law enforcement, and understanding strangulation cases.
De-escalation for Telecommunicators will provide you with career-building, career-changing, and, even, career-saving conflict prevention and conflict resolution communication tactics. You will learn how to make yourself a tactical communicator and keep physically and legally safe while reducing stress when dealing with citizens, fellow professionals, and in your personal life. This kind of “conflict management” involves using posture and body language, tone of voice, and choice of words as a means for calming a potentially volatile situation before it can manifest into physical violence.
The course covers 3 parts: 1) multicultural law enforcement elements in terrorism and disaster preparedness applicable to homeland security; 2) response strategies for crimes motivated by hate/bias and racial profiling centered on laws, investigations, prosecutions, reporting, and monitoring; 3) and cultural effectiveness for law enforcement using community policing and multicultural response strategies for gangs, the homeless, and the mentally ill.
This course concentrates its efforts toward providing content within the context of policing in the 21st century. Law enforcement officers are faced with diverse issues and diverse people (externally and internally) daily. This course focuses heavily on understanding the need to accept and manage diversity, understanding law enforcement culture, understanding how to self-assess and recognizing hidden biases and how to develop a process of continuously becoming culturally competent.
The purpose of this course is to train officers not only to better understand the total dynamics of the court process but, more importantly, to also improve testimony skills while on the stand. A variety of topics are covered, ranging from an overview of the court, trial, pretrial hearings, and jury selection to media concerns, attire, report writing, pretrial preparation guidelines, testimony strategy recommendations, the defense mindset, and tactics in the courtroom. This course is designed for anyone in the law enforcement community who desires to improve their skills for court; become more confident, accurate, comfortable, and creditable witness when giving testimony; and most important, increase their quality of life through success.
In May 2015, the United States Department of Justice released the comprehensive findings of the President’s Task Force on 21st Century Policing. That report summarized six primary findings related to nearly every facet of criminal justice, including training and education. This course satisfies multiple areas covered in the task force report and consists of two primary modules, designed to expand participant knowledge in the areas of implicit bias, cultural diversity, mental illness, emotional intelligence, effective de-escalation strategies and community policing.
The process of communication is very important to law enforcement officers. It is through the use of body language, tone, and expression that communication comes to life.This course also looks at intrinsic bias—how bias influences a person's life, how to develop strategies to be aware of hidden bias and a framework to apply in not only your professional but personal life to identify when negative bias may be providing influence. This course looks at what intrinsic bias is, how it influences the decision-making process, and how EQ (specifically empathy) helps us identify our bias and gain an understanding of those we work with and serve.
This course is designed to increase the law enforcement communities' awareness of the issue of human trafficking through the exposure of information including: victim identification, investigation, rescue and prosecution considerations, referral and service providers' availability, the critical need for development of a coordinated community response, and the inter-connectivity of state, federal, and global human trafficking concerns.
Child abuse investigators face a tough task. Child sex abuse is one of the worst crimes committed against children, but the least reported. This course will assist officers in getting the information in a non-leading way so that the prosecutor can take it directly to trial. Profiling the predators in these cases will help officers in their interrogation of the suspects. The physical abuse tips will assist officers in gaining the child’s confidence and putting the child at ease while disclosing. This course has four active editions; 3rd, 4th, & 5th by Thomas Tittle and 6th by Jim Sears.
Firefighters, EMTs, and law enforcement officers often find themselves involved with situations involving bodily fluids, such as blood, which could possibly contain some type of pathogens. This course will increase the responder’s awareness in identifying the bodily fluids and diseases, how exposure may occur, and what to do if the responder believes there was an exposure.
This is an introductory computer course in the use of the computer, the use of the internet for research and in the use of computer/business application software within a Windows environment using Microsoft Word and Microsoft Excel.
This course will provide tools for the awareness of behaviors that might indicate an Autism Spectrum Disorder or closely associated cognitive disability. This awareness will increase the likelihood that officers will respond more safely and effectively by having a basic understanding of why certain persons behave the way they do.
In this course, learners will be exposed to the DISC personality diagnostic instrument in an effort to understand their communication and behavior patterns. Further, each personality type will be examined to assist each participant in understanding how to interact and communicate with individuals of different personalities.
The concept of Connecting the Dots is about a police officer’s higher calling. Police are sworn to uphold the United States Constitution; yet, the vast majority have never read the document they are required to uphold. This course will provide information and strategies to ‘connect the dots’ and provide the foundations for a meaningful framework to unite police officers to an American purpose.
As public servants in law enforcement, fire service, and government agencies, you have devoted your career to benefit citizens and society. This course provides a road map of how to utilize and shape the competencies you have acquired in your public service career and reinvent who you are into who you will be in your next career in private industry.
This course features fundamental leadership concepts designed to enhance the overall knowledge, skill and ability of line function employees from public safety, government sector and private sector organizations who are preparing for future leadership roles within the organization. The course is primarily designed for those personnel either preparing for future advancement or aspiring to improve overall individual performance, while enhancing an understanding of basic leadership concepts. The course is also open to current leaders who have not received formal supervisory training, but wish to enhance personal leadership knowledge, skill, and ability.
This session aims to present research findings concerning the nature of small groups and to bring to light patterns of behavior associated with them. We will explore ways to identify and work through conflict within small task groups. We will also learn about the role of a participant observer and how that role can help you both as a team leader and team member move your group forward towards team success.
This course will discuss the importance of a creating a strategic plan, implementing it effectively, and utilizing it as a means to not only achieve your agency’s mission but also to engage in the community and promote a positive image of law enforcement. Students will be instructed on a proven formula for developing a strategic plan that includes the design, delivery, and measurement techniques of a community survey; engaging staff in a SWOT analysis (identifying the Strengths, Weakness, Opportunities, and Threats of the organization) and the community in a one-day planning session; and constructing the strategic plan to be a viable, living document that guides the agency.
Individuals (both pre-service and in-service) and agency managers will be provided with practical, real-life tools necessary to manage their personal careers and individual law enforcement agencies in a professional manner and to show how to not endanger their careers and/or damage their agency’s reputation. Information regarding “Career Killers,” “Individual and Agency Liability,” and “How to introduce and manage a “Personnel Early Warning System” (EWS) is reviewed by a 40-year, nationally known law enforcement manager and trainer.
The success of any organization is dependent upon the quality of personnel it attracts and retains. This course provides a comprehensive approach for identifying individuals who fit with the agency, where they are located, and how to attract them. Once individuals are attracted and developed to serve their communities, trained leaders must constantly work to protect that investment by identifying and limiting those factors that cause increased levels of attrition. This course will also identify the most common causes and solutions for employee turnover.
The importance of identifying and embedding core values into an agency’s organizational framework will influence the behaviors and decision making of all staff and ultimately develop future leaders within your organizations. In this course, participants will learn how to develop and identify key components of a mission statement; use the agency’s mission statement to shape the desired organizational culture; identify, realize, and bring to life core values in your agency; identify the significance of a vision statement; explain why leaders must create a vision to ensure agency success; and discuss aligning mission, vision, and core values to form ingredients for achieving organizational excellence.
This course will serve as a primer for identifying key players within the environment and how to build successful relationships with each. It is not designed to be a comprehensive course in organizational politics. The course is a must for leaders who want to maneuver effectively within the organizational environment and be more successful at gaining the support and resources needed by their organization.
Understanding how to make effective change within an organization is a key to effective leadership. When change is introduced, there are certain psychological effects that are predictable. What is reassuring is that because these effects are predictable, they can be mitigated. This course will help officers identify the human behavior stages of change, the tools and strategies that can be used to help themselves and others through the transition from what “was” to what “is,” and ways to make officers better leaders.
The acronym “ICRELIEF” is used as a conceptual framework to present various leadership concepts germane to a professional position within an organization. These concepts can be applied to both an individual’s personal and professional life. How an individual reacts to choices, change, commitment, creativity, control, confidence, responsibility, enthusiasm, leadership, investment, expectant attitude, and humor largely determines whether they have what it takes to “Lead by Example.”
An internal affairs process based on the principles of fairness and responsiveness demonstrates a police agency’s willingness to meet public expectations of unquestionable integrity and ethics. This course is designed for internal affairs investigators or supervisors tasked with conducting administrative investigations. Students will learn the basic legal and operational principles in conducting administrative investigations, focusing on the constitutional protections afforded officers under investigation, and the relationship between employers and employees.
This course explores the relationship between human fatigue and important biological functions that impact not only personal well-being and officer safety, but organizational liability and overall risk management.
The different generations in the workplace in today’s law enforcement agencies are identified and examined in this course. For the first time ever, there are four generations in our law enforcement agencies and six living generations in America...each group with distinct likes and dislikes and unique attributes and characteristics. Course topics include identifying the multi-generations in your agency; learning their differences in their values, perspectives, and behaviors; learning what motivates and de-motivates each generation; and learning what causes them to stay or leave your agency.
This course will provide officers with the information necessary to complete a daily observation report for the San Jose Model of field training. This course will discuss the purpose of the scale value system, the behavioral anchor approach, and the use of the standard evaluation guidelines. Common performance appraisal errors will also be addressed in the training. At the conclusion of this course, officers will be able to properly complete a daily observation report.
This course is designed to provide officers with an understanding of the proper steps to correct poor performance in new recruits. This course will discuss initial instruction, adult learning theory, and common methods used to correct a new recruit’s performance in the training program. At the conclusion of this course, officers will be able to provide guidance and training to correct the mistakes being made by a new recruit.
This course will introduce officers to apprenticeship programs for law enforcement, corrections, communications, fire, and emergency medical services. This course focuses on the San Jose Model of field training; however, it will also briefly discuss other field training models. At the conclusion of this course, officers will understand the purpose of field training programs and the key elements necessary for success.
This course provides participants with a pragmatic understanding, reflection, and continued discussion of ethical issues and dilemmas in life and the workplace. Participants will engage in exercises to further determine their own ethics and how to effectively apply them within their organization.
Ethical Issues for Law Enforcement explores ideas and information in and around ethical decision-making as it pertains to law enforcement. Officers will understand the need for law enforcement practitioners to make informed, ethical judgments. This course will offer practical examples of the applications of ethics in real world scenarios and examples. It will also explore the philosophers who are considered the backbone of our ethical observations.
This course explores how police can effectively use crime mapping and analysis to adopt data-driven policing strategies to help reduce crime and enhance safety in their community. Officers will examine new and evolving directions in policing, including use of a problem-solving process for addressing crime and safety issues.
A SWOT analysis is a proactive approach to organizational leadership. Course participants will be introduced to the process that will aid in the assessment of the current status of an agency, division, unit, or squad. Officers will learn how to assess their internal and external environments using the framework of strengths, weaknesses, opportunities, and threats.
This course is designed for chiefs, commanders, supervisors, internal affairs/professional standards unit managers, and investigators who are central to the administrative investigative process. This class discusses the legal and operational necessities of administrative investigations, including the importance of establishing an effective complaint acceptance process, the rules of engagement for administrative and criminal investigations, the due process rights of public employees, the value of an agency’s early warning/identification process, and the different types of misconduct cases and their impact on the internal affairs process.
In May 2015, the United States Department of Justice released the comprehensive findings of the President’s Task Force on 21st Century Policing. That report summarized six primary findings related to nearly every facet of criminal justice, including training and education. This course satisfies multiple areas covered in the task force report and consists of one module, designed to expand participant knowledge in the areas of body worn cameras and law enforcement’s role regarding electronic recordings by the public.