COURSE NAME

COURSE OVERVIEW

*Expected November 2021*
Texas

*Expected November 2021*
*Expected November 2021*
*Expected November 2021*
This rollcall training reviews how PTSD can take different forms in telecommunicators and discusses the signs and symptoms to help you recognize if you may be suffering from PTSD. For more detailed training on this topic, see course Utilizing Peer Support to Improve PSAPs.
This rollcall training covers the types of Peer Support Teams that are beneficial in a PSAP. For more detailed training on this topic, see course Utilizing Peer Support to Improve PSAPs.
This rollcall training discusses exactly what peer support in the PSAP is and why it is important for a healthy employee and workplace. For more detailed training on this topic, see course Utilizing Peer Support to Improve PSAPs.
This course will examine the national and state efforts in developing and implementing protection strategies relating to children and seniors. The AMBER Alert and Silver Alert initiatives will be examined with particular attention given to best practices for telecommunicators to follow.
This course provides telecommunicators with a pragmatic understanding, reflection, and discussion of ethical issues and dilemmas in the workplace. Participants will engage in exercises to further determine their own ethics and how to effectively apply them within their organization.
This brief roll call training discusses methods for recruiting the best people for your PSAP.
This brief roll call training discusses the importance of the supervisor’s connection with their team in the PSAP.
This brief roll call training discusses the different expectations of police officers and dispatchers about the nature of radio traffic.
This brief roll call training discusses methods of establishing a culture of teamwork and family in the PSAP.
This brief roll call training discusses PSAP teamwork in times of crisis by using the 2020 Nashville bombing as an example.
This brief roll call training covers how to establish a positive culture of persistence in the PSAP.
*Expected December 2021*
*Expected January 2022*
This course is designed to help prepare officers for interactions with individuals in crisis. Joe Rittner will cover how to recognize the symptoms of an individual who may be suffering from a mental condition, some options other than jail for an individual in crisis, and ways to help reduce the chance of officer and/or contact injury.
Everyone has implicit biases. Unfortunately, implicit biases can prevent officers from interacting effectively with people who are different from themselves. The focus of this course is to give officers tools to help recognize, reduce, and prevent their own implicit biases in order to help strengthen their relationships with the communities they serve and protect.
This rollcall training discusses the importance of using only the minimal force necessary when dealing with someone in a mental crisis or with an intellectual or developmental disability. For more detailed training on this topic, see course Improving Law Enforcement Response to Persons in Mental Health Crisis.
This rollcall training discusses hallucinations and delusions as the two most common symptoms of psychosis. For more detailed training on this topic, see course Improving Law Enforcement Response to Persons in Mental Health Crisis.
This rollcall training reviews three considerations to help you recognize a person in a mental health crisis or with an intellectual or developmental disability. For more detailed training on this topic, see course Improving Law Enforcement Response to Persons in Mental Health Crisis.
This rollcall training discusses different types of community outreaches that not only improve police community relationships but can also help us recognize some of our biases. For more detailed training on this topic, see course Implicit Bias: Recognition, Reduction, and Prevention.
This rollcall training discusses the importance of officers stepping in and interrupting if they observe a colleague demonstrating implicit bias. For more detailed training on this topic, see course Implicit Bias: Recognition, Reduction, and Prevention.
This rollcall discusses what steps to take once you recognize you have a problem and division between the police and the community. For more detailed training on this topic, see course Implicit Bias: Recognition, Reduction, and Prevention.
This rollcall training discusses some of the basics necessary to build healthy relationships in your community. For more detailed training on this topic, see course Implicit Bias: Recognition, Reduction, and Prevention.
This rollcall training discusses why Implicit Bias training is ineffective if all it focuses on is awareness. The tools for changing behavior are crucial to any effective training on this topic. For more detailed training on this topic, see course Implicit Bias: Recognition, Reduction, and Prevention.
Gregory Townsend relates two stories of his police interactions as an African-American that although minor to the officers, left bad impressions of the police for him. For more detailed training on this topic, see course Implicit Bias: Recognition, Reduction, and Prevention.
This rollcall training reviews the challenges that come with a bifurcated investigation (administrative AND criminal investigation simultaneously). For more detailed training on this topic, see course Internal Affairs for Investigators.
This rollcall training reviews the role of an investigator and the preliminary measures to take to initiate a complaint investigation. For more detailed training on this topic, see course Internal Affairs for Investigators.
This rollcall training defines what a personnel complaint is and what steps to take when a complaint is received. For more detailed training on this topic, see course Internal Affairs for Investigators.
This brief roll call training reviews the history and reason behind the Garrity decision and its purpose in internal investigations. For more detailed training on this topic, see course Internal Affairs for Administrators.
This roll call training talks about the importance of knowing what your state’s Freedom of Information Act laws cover, and what constitutes “records” in a request. For more detailed training on this topic, see course Internal Affairs for Administrators.
This roll call training reviews types of personnel complaints, including sexual harassment, neglect of duty, and the Brady Decision involving officers. For more detailed training on this topic, see course Internal Affairs for Administrators.
This roll call training discusses best practices for patrol officers when responding to apparent natural death scene calls. For more detailed training on this topic, see course Responding to a Death Scene for Patrol Officers.
This roll call training discusses best practices for patrol officers when responding to suspicious or undetermined death scene calls. For more detailed training on this topic, see course Responding to a Death Scene for Patrol Officers.
This brief roll call training covers the basics of how to respond to a dispatched death scene call. For more detailed training on this topic, see course Responding to a Death Scene for Patrol Officers.
Everyone has implicit biases. Unfortunately, implicit biases can prevent officers from interacting effectively with people who are different from themselves. The focus of this course is to give officers tools to help recognize, reduce, and prevent their own implicit biases in order to help strengthen their relationships with the communities they serve and protect.
*Expected November 2021*
*Expected November 2021*
*Expected November 2021*
*Expected November 2021*
The ultimate goal of peer support is to enhance well-being of agencies and their telecommunicators. This course covers the basics of peer support as well as its benefits and provides strategies you can use to provide basic peer support.
*Expected January 2022*
This roll call training discusses the basics of consent to search, including voluntariness, coerciveness by law enforcement, and the extent of the subject’s cooperation. For more detailed training on this topic, see course 4th Amendment Exceptions Part 2.
This roll call training covers search incident to arrest in vehicle searches. For more detailed training on this topic, see course 4th Amendment Exceptions Part 2.
This brief roll call training covers the basics of search incident to arrest, including why, when, and where. For more detailed training on this topic, see course 4th Amendment Exceptions Part 2.
This training reviews Michigan v. Long 1983 and when you can perform a Terry Frisk of a vehicle, including where you can search. This training is taken from course Warrant Executions and Terry Stops.
This training reviews the history and court precedent behind Terry Stops and Frisks. This training is taken from course Warrant Executions and Terry Stops.
This roll call training covers search warrant requirements, including wording in your warrant application, sources of probable cause, and who can execute the warrant. This training is taken from course Warrant Executions and Terry Stops.
This roll call training reviews the 4th Amendment Automobile Exception Requirements including what and where you can search. For more detailed training on this topic, see course 4th Amendment Exceptions Part 1.
This roll call training reviews plain feel seizures, what can be seized, and the landmark Supreme Court case regarding plain feel (MN v. Dickerson 1993). For more detailed training on this topic, see course 4th Amendment Exceptions Part 1.
This roll call training covers the Plain View Seizure Doctrine and how the Supreme Court views plain view seizures by law enforcement. For more detailed training on this topic, see course 4th Amendment Exceptions Part 1.
This course covers proper procedures for search warrants, arrest warrants, and Terry stops. Norman Comeaux will answer questions such as when can you breach a home using an arrest warrant, can you use a Terry stop when someone is in a high crime area and flees from you, what is sufficient to make a Terry stop using an anonymous tip, and many other topics.
This course covers the search incident to arrest and consent search exceptions to the 4th Amendment. Norman Comeaux covers the seminal Supreme Court cases that established these exceptions, when officers can utilize these exceptions, and the exceptions’ limits.
This course covers some exceptions to the 4th Amendment, including the plain view seizure doctrine, the plain feel seizure doctrine, protective sweeps, the Summers doctrine, and the automobile exception. Norman Comeaux covers the seminal Supreme Court cases that established these exceptions, when officers can utilize these exceptions, and the exceptions’ limits.
The 4th Amendment is like a book with chapters that are constantly changing. This course will go beyond the surface to obtain a deeper knowledge and a deeper understanding of the Constitution and the 4th Amendment, including an analysis of the language of the 4th Amendment, the cases from the last 15 years that have affected the 4th Amendment, and the consequences for violating the 4th Amendment.
This roll call training covers how to properly handle calls involving structure fires. Your timely instruction to callers can save lives and assist responding fire units. For more instruction on this topic, view the course Call Classification for Telecommunicators.
This roll call training reviews proper instruction to give callers when someone has fainted, fallen, and suffered traumatic injuries. For more instruction on this topic, view the course Call Classification for Telecommunicators.
This roll call training reviews handling 911 calls for people who may be experiencing stroke or heart attack symptoms. Recognition of these emergencies can assist you in instructing callers and first responders on proper care needed. For more instruction on this topic, view the course Call Classification for Telecommunicators.
This course is an abbreviated edition of the 9-1-1 Training Institute’s five-hour specialized training on recognizing and managing the stress that comes with being a telecommunicator, including having a resilient mindset and techniques to deal with stressors while on the job and in your personal life.
This roll call training discusses reasonable expectations of privacy in relation to a 4th Amendment search. This training is taken from course Introduction to 4th Amendment.
This roll call training breaks down the 4th Amendment word by word to help you understand the meaning and intent of our founding fathers. This training is taken from course Introduction to 4th Amendment.
Law Enforcement deals daily with 4th Amendment issues, but do you know why we even have this amendment? This short roll call training gives a brief historical overview of this important part of our Bill of Rights. This training is taken from course Introduction to 4th Amendment.
This training reviews protocols for speaking with witnesses who call 911 regarding possible human trafficking. For more instruction on this topic, view the course Human Trafficking for Telecommunications.
This training discusses how you can obtain vital information from a victim while keeping them safe during the call. For more instruction on this topic, view the course Human Trafficking for Telecommunications.
This training helps telecommunicators understand the magnitude of human trafficking by citing alarming numbers of victims in the United States. For more instruction on this topic, view the course Human Trafficking for Telecommunications.
This course is an abbreviated edition of the Command Presence five-hour training on use of force for supervisors, including vital Supreme Court cases addressing deadly force by law enforcement and the importance of articulating facts in use of force reports.
This roll call training discusses why the most important thing you as an officer can do after using force is to know how to articulate your actions in your report. For more training on this topic, view course Decision Making: The Foundation of Reasonable Force - A Primer.
This roll call training discusses when law enforcement can legally use force and how the Supreme Court views law enforcement’s actions. For more training on this topic, view course Decision Making: The Foundation of Reasonable Force - A Primer.
This roll call training examines how often (or actually how rarely) police in the US use force. For more training on this topic, view course Decision Making: The Foundation of Reasonable Force - A Primer.
This roll call training discusses considerations that you as a supervisor should keep in mind when reviewing use of force reports. For more training on this topic, view course Decision Making: The Foundation of Reasonable Force for Supervisors - A Primer.
This roll call training for supervisors delves further into the Graham v. Conner factors in determining objective reasonableness. For more training on this topic, view course Decision Making: The Foundation of Reasonable Force for Supervisors - A Primer.
This roll call training reviews the basics of Graham v. Conner and the 4th Amendment regarding the use of force by law enforcement. For more training on this topic, view course Decision Making: The Foundation of Reasonable Force for Supervisors - A Primer.
This roll call training discusses the best areas of the body to target when using an impact round while taking into consideration the size of the individual you are aiming for. For more training on this topic, view course Less Lethal Force: Impact Projectile Overview.
This roll call training reviews the types of delivery systems that can be utilized to deliver less lethal projection rounds. For more training on this topic, view course Less Lethal Force: Impact Projectile Overview.
This roll call training discusses the two basic classes of impact rounds found today and some of the pros and cons of each. For more training on this topic, view course Less Lethal Force: Impact Projectile Overview.
This roll call training discusses the four primary steps of less lethal force and how to manage officer created jeopardy. For more training on this topic, view course Less Lethal Force: Impact Projectile Overview.
This roll call training discusses Graham v. Conner pertaining to less lethal force along with other challenges law enforcement faces in the use of such tools. For more training on this topic, view course Less Lethal Force: Impact Projectile Overview.
This roll call training discusses why the use of less lethal force is more philosophy than technology related. For more training on this topic, view course Less Lethal Force: Impact Projectile Overview.
Working in a 911 Center can be stressful and traumatic. This presentation discusses a few things to look for in your life that may indicate you are suffering from PTSD. This training is taken from specialized course Survive and Thrive: Core Stress Resilience presented by the 9-1-1 Training Institute.
This video discusses what traumatic events are and how they can affect you as a telecommunicator. This training is taken from specialized course Survive and Thrive: Core Stress Resilience presented by the 9-1-1 Training Institute.
This roll call discusses some of the unique stressors in the 911 profession using the analogy of why zebras don’t get ulcers. This training is taken from specialized course Survive and Thrive: Core Stress Resilience presented by the 9-1-1 Training Institute.
This training discusses and demonstrates how to administer and interpret the One Leg Stand Field Sobriety Test. For more instruction on this topic, view the course Field Sobriety Refresher.
Discuss how to correctly give instructions on how to complete the Walk and Turn Field Sobriety Test. For more instruction on this topic, view the course Field Sobriety Refresher.
Review the different types of eye nystagmus and how some may not be caused by chemical impairment. For more instruction on this topic, view the course Field Sobriety Refresher.
Discuss how you can relate visual cues to impaired driving. For more instruction on this topic, view the course Field Sobriety Refresher.
Review some of the signs that a motorcycle driver may be impaired. For more instruction on this topic, view the course Field Sobriety Refresher.
Discuss illicit drug use in the U.S. and how driver’s may be impaired from sources other than alcohol. For more instruction on this topic, view the course Field Sobriety Refresher.
Discuss the different types of Fall Prevention Systems and the required components. For more instruction on this topic, view the course Fall Protection Safety.
This short video reviews the Personal Fall Arrest System and the ABCs of fall protection. For more instruction on this topic, view the course Fall Protection Safety.
This topic covers the responsibilities of all employees when dealing with equipment that is under lockout/tagout shutdown. For more instruction on this topic, view the course Proper Lockout/Tagout Techniques.
This topic covers the definition of Lockout & Tagout for equipment in the workplace. For more instruction on this topic, view the course Proper Lockout/Tagout Techniques.
This video discusses the different type of first aid emergency injuries and how to treat them. For more instruction on this topic, view the course Introduction to First Aid.
This short video reviews the basics of responding to a first aid emergency. For more instruction on this topic, view the course Introduction to First Aid.
Discuss the difference between emergency notifications and timely warnings for campus law enforcement and security. For more instruction on this topic, view the course Clery Act for Campus Law Enforcement.
This video discusses the four main categories of crimes for Clery Act reporting. For more instruction on this topic, view the course Clery Act for Campus Law Enforcement.
Discuss why the Clery Act exists and the importance for campus law enforcement to comply with all requirements. For more instruction on this topic, view the course Clery Act for Campus Law Enforcement.
Discuss the importance of knowing Recognition (short-term remembering) and Recall (long-term remembering and application) when planning your training. This training is taken from specialized course, The Transformational Trainer presented by Command Presence.
Discuss the importance of storytelling and how to properly utilize it for law enforcement trainers. This training is taken from specialized course, The Transformational Trainer presented by Command Presence.
This topic discusses how our brains function and how as trainers you can prime officers to make their brains do what they want them to do. This training is taken from specialized course, The Transformational Trainer presented by Command Presence.
Chiefs and senior ranking officers need to have an open channel of communication with their elected officials. Chief Orrick suggests ways to maintain the relationship with your local elected leaders. For more instruction on this topic, view the course Maneuvering Successfully in the PoliticalEnvironment.
The internet has drastically changed the manner in which the media operates today. Chief Orrick discusses best practices on dealing with the media in this technological age. For more instruction on this topic, view the course Maneuvering Successfully in the Political Environment.
A strong relationship with the community is vital to effective policing. Chief Orrick discusses ways to strengthen your agencies bond with your community. For more instruction on this topic, view the course Maneuvering Successfully in the Political Environment.
This training goes into detail explaining types of harassment and discrimination, including hostile work environments and complaint retaliation. It also lays out what the goals of a workplace should be and gives two case studies of harassment cases.
This training defines types of harassment and discrimination, laws that protect against such behavior, and terms associated with harassment and discrimination.
Review best practices for a recruitment strategy, including the need to shorten the hiring process to keep from losing good applicants. For more instruction on this topic, view the course Recruitment and Retention of Law Enforcement Personnel.
Discuss the importance female officers play in your department and barriers that make it challenging to recruit them. For more instruction on this topic, view the course Recruitment and Retention of Law Enforcement Personnel.
Discuss the number of recruiters needed and what type of officer to select when searching for recruiters to go out and find the best candidates. For more instruction on this topic, view the course Recruitment and Retention of Law Enforcement Personnel.
Discuss what to look for in a potential officer using the Person-Person Fit criteria. For more instruction on this topic, view the course Recruitment and Retention of Law Enforcement Personnel.
Discuss what to look for in a potential officer using the Person-Culture Fit criteria. For more instruction on this topic, view the course Recruitment and Retention of Law Enforcement Personnel.
Discuss what to look for in a potential officer using the Person-Job Fit criteria. For more instruction on this topic, view the course Recruitment and Retention of Law Enforcement Personnel.
Discuss why the culture of speed combined with poor emotional intelligence will cause officers to get hurt. For more instruction on this topic, view the course A New Approach to Officer Safety: CLEAR Thinking.
Discuss your legal authority to detain someone and know when to let someone walk away. For more instruction on this topic, view the course A New Approach to Officer Safety: CLEAR Thinking.
Review the major causes of officers killed in the line of duty, and reflect on how some of those causes can be avoided. For more instruction on this topic, view the course A New Approach to Officer Safety: CLEAR Thinking.
This course covers lockout/tagout procedures for the maintenance of machines and equipment in order to ensure employee safety.
This course offers training in the delivery of initial medical emergency procedures, using a limited amount of equipment to perform a primary assessment and intervention while awaiting arrival of emergency medical service (EMS) personnel.
Falls are one of the leading causes of construction and general industry accidents with over 500 fall-related deaths occurring every year. This course provides fall protection training that is an important part of a worker’s overall safety training.
Conflict within your organization can greatly hinder your job performance and effectiveness. This video discusses steps to deal with conflict at work when it arises. For more instruction on this topic, view the course Leading Without Rank: A Primer.
Discuss why you must be able to lead yourself before you can lead and impact those around you. For more instruction on this topic, view the course Leading Without Rank: A Primer.
Discuss the reasons it is important to build relationships in your community, and how it can have a positive impact on your department. For more instruction on this topic, view the course Leading Without Rank: A Primer.
Discuss active dialogue and how this technique can help decrease a caller’s suicide risk. For more instruction on this topic, view the course Building 9-1-1 LifeBridges to Suicide Callers.
Discuss how to ask a caller if they are suicidal. For more instruction on this topic, view the course Building 9-1-1 LifeBridges to Suicide Callers.
Discuss the components of strategic active listening and how this technique can be used with suicidal callers. For more instruction on this topic, view the course Building 9-1-1 LifeBridges to Suicide Callers.
Discuss the benefits of building alliances with suicidal callers. For more instruction on this topic, view the course Building 9-1-1 LifeBridges to Suicide Callers.
Explain the technique of wondering compassionately, which can prevent inaccurate assumptions. For more instruction on this topic, view the course Building 9-1-1 LifeBridges to Suicide Callers.
Discuss statistics of suicide in the United States and how the telecommunicator can use this information to recognize the signs of suicidal callers. For more instruction on this topic, view the course Building 9-1-1 LifeBridges to Suicide Callers.
This course gives patrol officers a detailed look at proper response techniques for death investigations. Particular emphasis is placed on the two main types of death investigations: suspicious undetermined deaths and apparent natural deaths.
The goal of internal affairs investigations is always to investigate with integrity, go where the evidence leads, and always seek the “truth of the matter.” We owe this to the men and women in law enforcement and to the public that we serve. In this course, Jerry Rodriguez covers what investigators need to know including how complaints should be investigated and by who, best practices for maintaining investigative integrity, and investigative techniques and protocols.
The goal of internal affairs investigations is always to investigate with integrity, go where the evidence leads, and always seek the “truth of the matter.” We owe this to the men and women in law enforcement and to the public that we serve. In this course, Jerry Rodriguez covers what administrators need to know including how complaints should be investigated and by who, best practices for maintaining investigative integrity, and investigative techniques and protocols.
Discuss how you as a supervisor can protect yourself from liability in workplace harassment.
This topic discusses the importance of having a policy on harassment and allowing employees to go outside the chain of command if supervisory harassment is present.
Learn what you as a supervisor can do to prevent and report workplace harassment
Describe what makes a workplace environment “hostile” with some examples of actual cases.
Discuss the definition of sexual harassment and what actions constitute such behavior.
Discuss types of unwelcome conduct that constitute harassment.
Discuss the importance of a hiring plan, application process, and determining who is best suited to be a telecommunicator.
In this video, Chief Christol takes questions from the audience regarding how to best communicate as an Emergency Communications Specialist. For more detailed information on this topic, view the Effective Communication for Telecommunicators course.
Talk about why the word "empathy" may be the most powerful word in the English language and is critical in your position as an Emergency Communications Specialist. For more detailed instruction on this topic, view the Effective Communication for Telecommunicators course.
Discuss the importance of controlling your view of the world in a career that usually deals with negative events. For more detailed instruction on this topic, view the Effective Communication for Telecommunicators course.
Discuss the four types of listening: passive, reactive, active, and effective. For more detailed instruction on this topic, view the Effective Communication for Telecommunicators course.
This video highlights why listening can be as important as asking questions on a 9-1-1 call. For more detailed instruction on this topic, view the Effective Communication for Telecommunicators course.
This video highlights the three ingredients of communication: actual words, what we and they hear, and what we or they see. For more detailed instruction on this topic, view the Effective Communication for Telecommunicators course.
Learn how using the acronym L.E.A.P.S. (Listening, Empathizing, Asking, Paraphrasing, and Summarizing) can help de-escalate callers and assist you in obtaining the needed information to dispatch the appropriate assistance.
Review best practices on how to properly address work performance issues with employees for the best outcome. See the Counseling and Discipline for the Telecommunications Center course for more details.
Discuss the importance of knowing your policies and procedures and making certain your employees know what is expected of them in order to succeed in their careers. For more information, see the Counseling and Discipline for the Telecommunications Center course.
This video discusses the unique components of receiving and dispatching EMS related calls.
This video discusses the unique components of receiving and dispatching fire department related calls.
A continuation of part one, this video reviews the various types of callers you will speak with as an Emergency Communications Specialist.
Review the various types of callers you will speak with as an Emergency Communications Specialist.
Review how to ask questions of children or the elderly in a manner that they understand.
Discuss legal obligations and equipment used to accommodate hearing impaired callers.
Learn what questions to ask to obtain a caller’s location as well as the location the incident occurred.
Discuss what questions to ask and in what order to be able to provide responders with the most accurate and timely information you can provide.
Discuss which calls to evaluate and the benefits of a good call evaluation program.
Discuss how a Quality Assurance Program can assist in improving your performance and how it can recognize exceptional performance.
Explains the purpose of a Quality Improvement Program and defines the elements of a good QI program.
Discuss what Mutual Aid is, how to request it, and define what TERT is.
Discuss ways you can calm a caller who is upset or out-of-control. Calming techniques can assist you in obtaining the info you need to send appropriate help.
This video explains the definition of empathy and the importance of having empathy for those calling 911 for assistance.
Discuss basic etiquette while call taking, including focusing on your active listening skills.
A continuation of Part 1, this video expounds on the need for professionalism in your voice tone, inflection, and demeanor
Discuss why your tone of voice is so important in calming callers and obtaining vital information
Define and discuss the C.A.R.E. Principle in delivering the best customer service possible.
This video talks about who the customer is, and how good customer service benefits a communications center.
Review the causes of radio failure, including human error, technology failure, and nature issues.
A continuation of Part 1, this video focuses on frequency in radio technology.
Discuss what spectrum is in radio technology.
Discuss the differences between felonies, misdemeanors, and other violations.
Discuss the Freedom of Information Act and how it applies to Emergency Communications Specialists
Discuss when and how a telecommunicator should release information to the media.
Tennessee
This course is designed to re-acquaint law enforcement officers with the characteristics and possible problems associated with interacting with persons with mental impairments.
Tennessee
The purpose of this course is to explain de-escalation, distinguish between types of calls involving persons in crisis, and respond to the call in a manner that affords the best chance for a desirable outcome.
Texas
Multiple bills passed by the 85th Legislature will have an impact on Texas law enforcement. There were administrative changes, changes in existing statues, and new laws. By pursuing equality in justice and ensuring public safety, Texas’ law enforcement professionals will better serve their communities by increasing their awareness of changes and additions to state statutes. Case law, especially cases handed down by the Supreme Court of the United States (SCOTUS), is of incredible importance to the administration of justice. This curriculum will briefly cover recent judicial decisions that are important for law enforcement officers, law enforcement administrators, and policy makers.
Missouri
This course is designed to help private security officers meet the requirements of annual certification renewal as prescribed by the Chief of Police and/or St. Louis Metropolitan Police Commissioner.
Texas
This course is a state mandate for TCOLE. It is designed to increase the law enforcement community's awareness of the issue of human trafficking through the exposure of information including: victim identification, investigation, rescue and prosecution considerations, referral and service providers' availability, the critical need for development of a coordinated community response, and the interconnectivity of state, federal, and global human trafficking concerns.
Texas
This course is a state mandate for TCOLE. It is intended as an introduction to issues related to responding to and investigating missing and exploited children cases, covering subjects like the challenges of reunification, what conditions lead children to go missing from care, grooming techniques commonly used by offenders, and many other subjects.
Texas
Eyewitness evidence is critical to the apprehension and prosecution of criminals. Research has proven that a number of small changes to the identification process will help improve the accuracy and reliability of eyewitness identification, ensuring that the highest quality of eyewitness evidence is collected and preserved. This course will provide students with a knowledge and understanding of how the implementation of recommended protocols, or best practices, can improve the accuracy and reliability of eyewitness evidence.
Texas
This course is a state mandate for TCOLE. In this course, the peace officer in training will assess traffic stops and the Seven Step Violator Contact. The peace officer will also evaluate the process that civilians are taught when acting in a traffic stop. The officer will distinguish between officer demeanors and the expectations of civilians and the peace officer's department. The officer will also examine visual and audio recordings for traffic stops and will discuss the Sandra Bland case. The officer will also examine the Community Safety Education Act and assess the laws behind training requirements for traffics stops.
Texas
Texas Legal Updates 2019 covers the changes in TX law for the 2019 to 2020 legislative session. This course will inform officers of significant changes to the Penal Code, Code of Criminal Procedures, and other codes. The course will also cover some noteworthy Supreme Court cases.
Texas
This course is designed to meet the continuing education requirements of Texas Government Code 415.034 for Texas peace officers. The special investigative topics consist of: a discussion of the elements of child abuse and neglect, a discussion of the elements of family violence, a discussion of the elements of sexual assault, a discussion of the elements of sex offender characteristics, and a discussion of key changes within the different Texas codes which may impact the officer's performance in these critical areas.
Texas
This course provides the student with an understanding and knowledge of the statutory laws, terminology, concepts regarding the use of force, and aspects of training. Information on various force options including training and legal issues are also covered.
Texas
This course is a state mandate for TCOLE. In this course, the peace officer in training will recognize different types of identity crimes and how these crimes are typically perpetrated. This course will also discuss the legal aspects of identity crimes as well as the information needed for an identity crime offense report.
Texas
This is a state mandate for TCOLE. The purpose of this training is not just to inform but to increase awareness and understanding, leading to the development of skills that will refine positive communication and enhance productivity in the workforce. Diversity is defined as the collective strength of experiences, skills, talents, perspectives, and cultures that each person brings to the whole. This integrated whole will be the subject of this diversity training.
Texas
This course will discuss best practices for child abuse investigation and extensively cover how to recognize signs of emotional, physical, and sexual abuse. The student then will be given some example cases. Sears will walk through three cases to show examples of investigations into child abuse cases. Finally, the course will conclude on a talk of vicarious trauma and give some advice on how to deal with the trauma officers will see on the job.
Texas
This course will cover the following topics: probable cause, detention, and arrest; expectations for search warrant requirements; search warrants; suppression hearings and civil liability; and juvenile justice procedures. Students will learn how to choose a proper course of action when presented with fact situations on a test to determine reasonable suspicion for detention or probable cause for arrest; how to determine if a search may be conducted without a warrant and what limitations may apply; how to identify advantages of search warrants and preparation of proper cause affidavit; and how to demonstrate on a written examination an understanding of this area to a specified percentage.
This course is designed to help law enforcement and first responders better understand mental illness, mental disorders, and mental crisis. Through understanding and knowledge, law enforcement officers can more effectively handle calls for service which involve those in crisis. This course will provide communication skills and resources to better assist law enforcement when responding to calls for service.
Tennessee
The majority of the session will review changes in Tennessee code annotated in 2019. Those changes will be broken down into general categories of the law: motor vehicle law, criminal law and procedure, dangerous drugs, domestic violence, sexual abuse, and developments in firearms statutes in Tennessee. The course will end with major case developments and case law, mostly out of the Supreme Court in 2019.
Review an example of how to set up a tactical medical bag, what supplies it includes, and proper placement on your tactical vest. For more detailed instruction on this topic, view the Tactical First Aid and Tourniquet course.
Review the three categories of casualties you will encounter while administering tactical first aid. For more detailed instruction on this topic, view the Tactical First Aid and Tourniquet course.
Review procedures to evacuate a wounded officer once initial first aid is rendered. For more detailed instruction on this topic, view the Tactical First Aid and Tourniquet course.
Discuss how to render aid in the Hot Zone (when you are still under active fire). For more detailed instruction on this topic, view the Tactical First Aid and Tourniquet course.
Discuss the three zones (hot, warm, and cold) under which you will administer tactical first aid. For more detailed instruction on this topic, view the Tactical First Aid and Tourniquet course.
Demonstrate how to apply a Combat Application Tourniquet (CAT).
Tennessee
This course is broken down into different general categories. The majority of the course will review changes in Tennessee code annotated over the past calendar year (2018) and in the latest session of the General Assembly. Those changes will be broken down into general categories of the law — criminal law, motor vehicle law, criminal law and procedure, domestic violence, child sexual abuse, and developments in firearms statutes in Tennessee. The course will end with major case developments and case law, mostly out of the Supreme Court this year.
Michigan
The purpose of this course is to inform and educate Michigan officers on new legislation. This course discusses Fourth Amendment search and seizure, consent searches, vehicle searches, and the use of force.
Texas
This course instructs Texas peace officers and Department of Family & Protective Service personnel on the proper Child Safety Check Alert List (CSCAL) reporting methods. Additionally, this course presents the difference between CSCAL and other lists, law enforcement authority, Child Protective Services (CPS) involvement, and more.
Texas
This course will cover the forfeiture of seized property. It has been developed to provide Texas peace officers with the knowledge and understanding of asset forfeiture laws as they pertain to legislative requirements, philosophy, definitions, defenses to forfeiture, issues regarding pre-seizure planning, search and methods of seizure, post-seizure procedures, forfeiture proceedings, and law updates pertaining to asset forfeiture. At the end of this course, the student will be able to demonstrate understanding of these areas to the level required by the Texas 77th in Senate Bill 563. The Occupations Code 1701.253 was amended by adding subsection (g), which directs TCOLE to establish a statewide training program on asset forfeiture. At the same time, 1701.402 was amended by adding subsection (d), which makes this training mandatory for any officer seeking an intermediate proficiency certificate. All Texas peace officers must complete this training prior to the second anniversary of their license.
New Mexico
This course provides participants with an awareness of crisis management as it relates to persons with mental impairments, including crisis intervention, confrontation, de-escalation practicum, and proper interaction.
New Mexico
Participants will gain understanding and knowledge concerning new case law that has been enacted within the state of New Mexico. Law enforcement officers need to understand case law so that they can make their cases solid and hold offenders accountable for their actions. Officers also need to understand what is required of them so that they do not make bad case law and make the job harder on their fellow officers.
New Mexico
Participants in this course will gain understanding and knowledge concerning the criminal and social issue of child abuse, including the dynamics of why people abuse children and the results of that abuse.
New Mexico
This course uses real scenarios to help participants better understand the hate crime statute. Participants will learn about topics such as hate crime trends in New Mexico since it became illegal in 2003, why the history of hate crimes has made this such an important crime today, how hate crime laws affect free speech, and what law enforcement should do when hate crimes occur.
New Mexico
During this course we will discuss information on the dangers associated with pursuit; information on why pursuit operation is distinctly different than other forms of emergency response; design, purpose and personnel associated with pursuit management; and elements of liability and other factors related to emergency response litigation.
New Mexico
Participants will learn about domestic violence, which is the willful intimidation, physical assault, battery, sexual assault, and/or other abusive behavior as part of a systematic pattern of power and control perpetrated by one intimate partner against another. It includes physical violence, sexual violence, threats, and emotional abuse. The frequency and severity of domestic violence can vary dramatically.
New Mexico
This course will refresh students on Missing Person/Amber Alerts. The statistics alone are enough to prove that thousands of people go missing every day. When law enforcement officers receive the call of a possible missing person or runaway, they must take the call seriously.
New Mexico
This course provides law enforcement personnel with information regarding their responsibilities as they pertain to the identification of dependent children when the parents are arrested.
Tennessee
This course is designed to teach TN law enforcement officers about evidence submission to the state of TN forensic services laboratories. The course includes the scope of service of the forensic units; parts of the collection, preservation, packaging, documentation, and submission of evidence to the units; limitations of service that might be encountered; and report interpretations.
Georgia
This course provides peace officers with the required knowledge and recognition of their responsibilities regarding their POST certification according to Georgia Peace Officers Standards & Training Act and the Rules of the Council.
Tennessee
This course will cover the various aspects of operating a police vehicle in an emergency operation situation. Topics will include the Vanessa K. Free Act, vehicle inspection, vehicle dynamics, control techniques, defensive driving, victim’s perspective, liability issues, and pursuit driving.
This course explores racial profiling and aims to assist law enforcement officers in navigating appropriate traffic and field stops. Topics covered include legal aspects of racial profiling, logical and social arguments against racial profiling, and elements of inappropriate and appropriate traffic stops.
This course discusses the history of social media, how social media platforms work, and what can be determined from profiles. Additionally, it discusses how to copy and preserve social media profiles, how to trace profile creators, current software, and other investigative techniques.
This course discusses the history of social media, how social media platforms work, and what can be determined from profiles. Additionally, it discusses how to copy and preserve social media profiles, how to trace profile creators, current software, and other investigative techniques.
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation and maintenance of the Springfield Armory XD pistol.

Not currently available in these states: Georgia & Texas
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation and maintenance of the Smith & Wesson 49 J Frame Revolver.

Not currently available in these states: Georgia & Texas
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation and maintenance of the Smith & Wesson M&P9 pistol.
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation and maintenance of the Sig Sauer P228 pistol.
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation and maintenance of the Sig Sauer P225 pistol.
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation and maintenance of the Ruger LC9s pistol.

Not currently available in these states: Georgia & Texas
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation and maintenance of the M1911A1 pistol.

Not currently available in these states: Georgia & Texas
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation and maintenance of the KAHR Arms CT9 pistol.

Not currently available in these states: Georgia & Texas
This course is designed to provide officers with a working knowledge of basic firearms safety as it relates to the operation and maintenance of the Glock 22 pistol.
This course is designed to provide officers with a working knowledge of basic firearms safety and knowledge of the operation and maintenance of the Beretta Model 92FS series pistol.
This course is designed to provide officers with a working knowledge of basic firearms safety in relation to the operation and maintenance of the Remington 870 Shotgun.

Not currently available in these states: Georgia & Texas
This course is designed to provide officers with a working knowledge of basic firearms safety as it relates to the operation and maintenance of the AR-15 Rifle.
The acronym “ICRELIEF” is used as a conceptual framework to present various leadership concepts germane to a professional position within an organization. These concepts can be applied to both an individual’s personal and professional life. How an individual reacts to choices, change, commitment, creativity, control, confidence, responsibility, enthusiasm, leadership, investment, expectant attitude, and humor largely determines whether they have what it takes to “lead by example."
This course will cover an overview of the issue of child abuse covering topics such as the nature of child abuse, family dynamics, characteristics of abusive parents, theories of child abuse, and possible effects of abuse.
Child Sex Abuse 2020 provides an overview of child physical and sexual abuse. This course will discuss family dynamics, factors that potentially lead to abuse, and characteristics of abusive and neglectful parents. It will also cover characteristics of pedophiles.
This course exposes the attendee to various thoughts and considerations on their initial response to the scene and the gravity that evidence plays in making their investigation better. It also explores the pitfalls or “most common” errors that officers make during their investigation. Different terms and concepts will be addressed to enable the officer to have a clearer view of potential evidence.
This course enables the participant to be introduced to one of the most complex areas in Criminal Investigations: The Child Sex Crime. Much will be dedicated to the Juvenile Offender, the Juvenile Victim, and Strategies for the Officer to Consider. This will prepare them to have a better grasp on the subject matter through this examination of studies and findings, quoted statistics, and the presenter’s personal investigative experiences.

Not currently available in these states: Tennessee
Tennessee
EVOC: 2020 is a course that teaches officers how to drive more professionally. The course starts in the classroom to cover the basics of Emergency Vehicle Operations, covering topics like liability, types of law enforcement driving, and vehicle dynamics. Then, the course will go out to a driving track where the trainers demonstrate driving drills that will push the limits of an officer’s driving ability such as 180s, Slalom Event, and Evasive Drills.
EVOC: 2020 is a course that teaches officers how to drive more professionally. The course starts in the classroom to cover the basics of Emergency Vehicle Operations, covering topics like liability, types of law enforcement driving, and vehicle dynamics. Then, the course will go out to a driving track where the trainers demonstrate driving drills that will push the limits of an officer’s driving ability such as 180s, Slalom Event, and Evasive Drills.
This course will cover the various aspects of operating a police vehicle in an emergency operation situation. Topics will include vehicle inspection, vehicle dynamics, control techniques, defensive driving, victim’s perspective, liability issues, and pursuit driving.
This course is designed to re-acquaint law enforcement officers with the characteristics and possible problems associated with interacting with persons with mental impairments.
Missouri
In this course, first responders will understand the importance of safe sleep education and feel empowered to educate caregivers of infants in their communities.
Discuss how to set smart health & wellness goals, using the SMART acronym for setting realistic, achievable goals. For more training on this topic, view course “Watch Your Six”.
Review the six areas of health and wellness that can either cause us serious personal issues or help us be successful in our career and lives. For more training on this topic, view course “Watch Your Six".
You don’t have to be a supervisor to be a leader. Discuss how anyone can influence morale, culture, and impact their co-workers. For more training on this topic, view course “Watch Your Six”.
A continuation of Part 1, this segment advises how to recover from financial difficulties. For more training on this topic, view course “Watch Your Six”.
Discuss the negative impacts that financial problems can have on your personal, physical, and professional life. For more training on this topic, view course “Watch Your Six”.
There is no shame in needing and seeking help when you are struggling. This short video discusses some of the stigma attached with mental health issues for working law enforcement officers. For more training on this topic, view course “Watch Your Six”.
A continuation of Parts 1, 2, & 3, this segment focuses on obtaining physical descriptions and weapon related information for call takers.
Part 2 of discussing the information a call taker should obtain and discuss NENA Standards for 911 call processing.
Discuss some of the most common mistakes officers make when assisting a K-9 unit on a track, building search, and apprehension.
Discuss how a K-9 can be utilized to assist you and things you can do to enhance the K-9’s ability to succeed.
Discuss your role and responsibilities when backing up a K-9 unit.
Learn questions to ask the family upon arrival and where you should begin looking for a missing person with autism.
Discuss Do’s and Do Not’s on how to approach an individual with autism.
Learn why individuals with autism are seven times more likely to have contact with law enforcement than the general public and factors that lead to the police being called.
Learn how you can de-escalate a person with autism if they are in a meltdown stage.
Discuss how autism occurs in all racial, ethnic, economic, and social groups and how autism affects social interactions.
Sgt. Bjes discusses the definitions of autism and what it is not.
*Expected August 2021*
This course is geared toward line level officers, providing training on how to secure evidence from cellphones, computers, and other digital devices.
The less lethal force process is more philosophy than technology. The focus of this course is to give the student an overview of less lethal impact projectiles with an emphasis on the different technologies available, likely operational scenarios, and best practices for reducing the probability of a serious injury or death when using these technologies.
This video covers the basics of prioritization, general radio demeanor, management of radio channels, and proper radio responses for dispatchers.
This video covers the need to identify and process incoming calls based on call categorization and priority.
A continuation of Part 1, this video focuses on speaking with intellectually challenged callers and using “person-first language”.
This video covers the challenges faced when taking a 911 call from someone with a disability or other special needs.
A continuation of Parts 1 & 2, this segment focuses on obtaining physical descriptions and weapon related information for call takers.
This video is a continuation of Part 1, discussing how to obtain vehicle descriptions and direction of travel from a 911 caller.
Discuss how you can control the conversation and obtain pertinent information and descriptions from a 911 caller.
Discuss the information a call taker should obtain and discuss NENA Standards for 911 call processing.
Learn the importance of building relationships within your community, and how these relationships can benefit you during times of demonstration or unrest.
Review steps to be taken in planning law enforcement response prior to the actual event.
Discuss why and how your public assembly permit should make clear what is permitted during an assembly and when it becomes an unlawful assembly.
Discuss the importance of your department policy and permit process aligning with what the Supreme Court requires for public assemblies.
Review Supreme Court cases that have led to how Law Enforcement must look at Time, Place, and Manner when dealing with Public Assemblies.
Discuss why it is important for law enforcement to know what is allowed and protected during public assemblies.
To succeed as a leader of a police organization, executives must be able to maneuver in the political environment. This environment is composed of more than just elected officials. This course is based upon the premise that the political environment is a dynamic relationship of five interacting components including the police department (internal), public (citizens), media, other agencies, and elected officials. This course is not designed as a comprehensive course in organizational politics. Rather, it will serve as a primer for identifying key players within the environment and how to build successful relationships within each.
The success of any organization is dependent upon the quality of personnel it is able to attract and retain. Agencies must recruit individuals who meet the department’s standards and ‘fit’ within the organizational culture. Agencies must also work to maintain a high retention environment based on a positive culture, empowering employees, continuous self-improvement, and supervisor development. This course provides a comprehensive approach for identifying employees who fit with the agency and how to attract them as well as providing leaders with advice on how to protect their investment by limiting those factors that cause increased levels of attrition.
Missouri
The Missouri Legal Update by Amanda Callaway provides a comprehensive review of all new and amended laws in the state of Missouri from the 2020 legislative session. These laws went into effect August 28, 2020, unless they contained an emergency clause. This presentation includes citation to the state statute and the Senate Bill (SB) or House Bill that impacts it. The course is broken into three sections: Crimes, Controlled Substances, and General Laws Impacting Law Enforcement.
This course will provide a refresher on how to correctly administer Field Sobriety Tests according to NHTSA standards. A non-graded pre-test will be given prior to the instruction to test officer’s knowledge and help refresh the initial training received on FST’s.
This course will provide basic knowledge about Clery Act reporting, educating officers in what to include and how to report Clery mandated criminal activity.
Learn how a case review can identify any shortcomings in your performance and use the review to improve the quality of your work.
Discuss the four levels of service in a PSAP, and how to respond in the event of a technology failure.
Talk about the role of a Tactical Dispatcher and Emergency Operations Center during a NIMS event.
Discuss what NIMS is and how it applies to you as an Emergency Communications Specialist
Discuss techniques you can use to help calm callers who may be angry, frightened, injured, or in other emotional states that make them either uncooperative or unable to listen to you.
Learn what constitutes “active listening”, the three basic components, and how it can assist you in performing your duties and assisting callers.
This video will assist you in learning each aspect of the Communication Cycle, understanding the value of non-verbal communications, and help hone your listening skills.
Review what technologies are available to a 911 Center to disseminate emergency or time sensitive information.
Talk about how technology has dramatically changed for 911, through Smart Homes and other connected devices.
Discuss how ECS’s can discover the caller’s location on a wireless phone, both from asking questions and the use of available technology.
Discuss helpful tips on how to testify in court if you are subpoenaed.
Talk about the Freedom of Information Act (FOIA) and the importance of record retention for telecommunication centers.
Discuss the steps and importance of a Critical Incident Stress Debriefing (CISD)
A continuation of Part 1, this video describes exercises to help you look for the positive things in life.
Discuss how to be happy without making it a condition of a goal. This will improve your job performance, brain health, memory, and improves your physical health.
Discuss the importance of getting enough sleep and suggestions on how to help you sleep while dealing with job stress and shift work.
This video wraps up the previous videos discussing challenges for 911 personnel during Covid-19.
Discuss the scheduling, educational, and psychological effects of having school-aged children during Covid-19.
Discusses how to best help elderly loved ones in assisted living facilities during Covid-19.
Discusses the physical and psychological effects of recovering from Covid-19.
Discusses managing the death of a loved one during Covid-19.
Defines the stressors you may experience during Covid-19.
Introduction to fresh insights and tools for 911 professional during Covid-19.
There is a saying in law enforcement, “Practice officer safety; make sure you go home at the end of your shift.” However, making it home is just the beginning. “Watch Your Six: Mental Wellness Resiliency” encourages and equips all law enforcement officers and their families to guard the six most vulnerable areas of life to promote health and well-being. The course talks about the issues facing law enforcement to create awareness of the problems and to offer officers resources needed to ensure every part of their lives is healthy.
Most 9-1-1 professionals do their best to manage calls with those struggling with suicide. However, traditionally, these very first responders lack adequate training on the topic. This two hour course is a powerful introduction to Building LifeBridges to Suicide Callers, an expertly-designed training based on the science of suicidology and customized specifically for the 9-1-1 professional’s work at the console. While at least eight hours of such training is needed to achieve call mastery with these call types, this session provides dispatchers with a solid foundation to improve their emergency response and to protect their own resilience
This course is an abbreviated edition of the Command Presence four-hour training on use of force, including evidence-based factors affecting decision-making under stress and vital Supreme Court cases addressing deadly force by law enforcement.
Everyone loves dogs and can become enamored when K-9 teams arrive on scene. Understanding the key role officers play in contact and cover is crucial to the success of each K-9 deployment. This course is designed to prepare police officers for how to better assist K-9 teams with tracking, detection, and area searches. Setting up containment areas and practicing the key principle of contact and cover enable K-9 teams to become more efficient and effective.
Ethical Issues for Law Enforcement explores ideas and information in and around ethical decision-making as it pertains to law enforcement. Officers will understand the need for law enforcement practitioners to make informed, ethical judgments. “Being ethical pertains to how an individual arrives at conclusions relating to what is right and what is wrong. Individual beliefs vary; therefore, people should attempt to achieve a position that results in fairness and equity within society and respects individual beliefs.”
This course will discuss the importance of emotional intelligence in staying calm in the field as well as an officer’s duty to intervene when they witness another officer losing control.
This course will cover the basics of de-escalation and techniques that can be deployed to help officers defuse volatile situations.
Discuss realistic expectations of de-escalation techniques.
Discusses your moral and legal obligation to intervene when a fellow officer is losing control.
Demonstrates how to rescue an injured officer when they are still under fire.
This course focuses heavily on understanding the need to accept and manage diversity, understanding law enforcement culture, understanding how to self-assess and recognizing hidden biases and how to develop a process of continuously becoming culturally competent.
This course focuses on First Amendment rights, proper response to peaceful public assembly, and effective two-way interaction reflecting the community the officer serves.
Tennessee
This course reviews the changes in Tennessee code annotated over the past legislative year. Additionally, this course will provide an introduction to a Community Immersion program, a piece of the new training initiatives proposed by Gov. Bill Lee.
Discuss the steps in communicating infant CPR appropriately as a telecommunicator.
Human trafficking is a growing problem throughout the world. This presentation focuses on what human trafficking is and provides information for 9-1-1 telecommunicators on how to recognize a possible victim or witness in a human trafficking call for service.
Designed primarily for new telecommunicators, this course will review some of the common call classifications for law, fire, and EMS. This segment will also identify three common call classifications that are often confused by new telecommunicators.
This course is a one-hour primer for Leading Without Rank presented by Command Presence. Leading Without Rank was designed to inspire officers in all ranks to seek out leadership opportunities within organizations and provide the skills and motivation to influence the behaviors of those around them and influence the culture of their organization.
This course is a one-hour primer for The Transformational Trainer presented by Command Presence. The Transformational Trainer is an instructor enhancement program designed to help you focus on the “how” to train not just “what to train”. This program is designed to challenge instructors to think differently about how we train in an effort to improve performance in the field.
Statistically, officers will encounter an individual with Autism Spectrum Disorder. It is imperative for officers to know how to handle these calls to receive a positive outcome. This course explains the common characteristics and behavior of individuals with ASD and discusses best practices for officers on Autism calls to ensure positive outcomes.
This course discusses tactical emergency medical response for law enforcement based on standards from the Committee on Tactical Combat Casualty Care. The class will discuss the preventable deaths that occur during combat and emergency equipment law enforcement officers should carry, focusing heavily on tourniquets and the proper way to apply them.
This course is focused on training supervisors on issues that come up with harassment and discrimination in the department. Hatfield will cover subjects such as the supervisor's responsibilities, good and bad policies on harassment, and how to respond to a report of harassment.
This course is designed to train law enforcement officers to recognize harassment and discrimination in their department. Hatfield teaches officers how to recognize harassment, how they should respond to harassment, and how to create a respectful workplace.
Does this object provide cover or concealment? That question can only be answered at the most critical moment. This course will dissect the 4 Elements of Cover, revealing the truth about what constitutes true cover and how we can maximize our environment in order to end the threat more quickly. Students will experience how to quickly assess what assets are available in a given environment. This course will utilize live fire demonstrations, exploring considerations of how first responders can leverage their environment in order to increase their survivability when facing a hostile threat.
This video will demonstrate the difference between cover and concealment during traffic stops turned violent.
Demonstrate how to transition from a long gun to handgun when the need arises
Demonstrate how to shoot from your vehicle when there is no time to get out
Demonstrate what occurs when you shoot into a windshield from outside a vehicle
Learn how to recognize injuries from blunt force trauma, asphyxiation, and suffocation.
Learn how to recognize knife and edged weapon wounds.
Learn how to distinguish rifle and shotgun wounds to a victim.
Discuss ballistics factors in a firearms related death.
Learn how an autopsy is performed and what can be learned.
Discuss how to notify family members of a loved one’s death and issues involved.
Learn how a forensic anthropologist can assist in death investigations.
Discuss different methods to determine the identity of a dead body.
Discuss mummification, tache noire, insects, and the use of experts in determining cause and approximate time of death.
Learn about how a body decomposes and the different phases of decomposition.
Learn about Algor mortis, Livor mortis, and Rigor mortis in a corpse.
Discuss the three classic methods of determining time of death and the challenges involved.
Discuss the characteristics of a psychopath and how to deal with them as an investigator.
Learn how to link crimes together through crime scene investigation.
Discuss what constitutes murder, manslaughter, and self-defense.
Learn what auto-eroticism is and how to communicate auto-erotic deaths to family members.
Learn about visible signs of carbon monoxide poisoning in a body.
Discuss suicide by hanging and how to look for staging of a homicide by a suicide victim.
Learn some of the reasons people take their own lives and also discuss how to handle suicide notes.
Learn about firearms injuries in suicide victims.
Discuss issues involved in suicide investigations.
Discuss electrocution and burns as causes of death.
Discuss suffocation and drowning as causes of death.
Discuss falls, poisoning, and asphyxiation as causes of death.
Discuss what to look for to help identify a SIDS related death.
Learn about what SIDS is and the different theories as to the causes.
Discuss the different diseases that can cause death.
Discuss how to avoid mis-classifying deaths.
Learn why death investigations are different than any other type of criminal investigation.
Learn the basics of investigating complaints of victims who are being stalked, and discuss what you can do to help protect them.
Interviews of victims, witnesses, and offenders, along with report writing, are crucial to protecting victims, prosecuting offenders, and not looking foolish on the witness stand. Discuss how to be successful on your domestic violence calls.
Learn what to look for that may identify that a victim has been strangled by their abuser
Learn how to assess injuries and potential risks of a victim at a domestic violence scene
Discuss what to look for and how to assess the need for medical attention for a domestic violence victim
Why don't victims just leave their abusers? Learn the reasons that prevent them from taking action
Discuss how batterers develop into domestic violence offenders
Discuss safeguards you can recommend a place of worship enact to lower their safety & security risks
Learn about different areas a place of worship may be vulnerable from a security standpoint
Discuss safeguards that can be enacted to protect worshipers from sex offenders
Children are vulnerable even in places of worship. Learn how to help protect them in this video.
Discuss the security vulnerabilities of administrative offices in a place of worship
Learn how to assess the interior of a place of worship for safety and security
Discuss how to perform a security evaluation on the exterior of a place of worship
Examine the ethical expectations of Probation and Parole Officers
Examine the role that community correction plays for you as a police officer
Learn what tribunal rule candor is and the ethical standards that apply for Judges in the U.S.
Discuss what you need to know about Attorney Client Privilege from an ethical perspective
Learn about the Code of Ethics in policing and how morality plays into it
Discuss the issue of corruption and deviance in police culture
Define the term deviance in relation to how it affects policing
Learn how technology impacts police deviance and what you must know as a leader
Look at ways technology impacts modern policing and what changes are brought about through technology
Examine the ways a bad economy affects the general workforce in today’s society
Discuss how a bad economy affects policing in society
Examine the evidence based policing and what that means for you as a leader
Look at the historical progression of professional standards in policing
Discuss the basics of the importance of professional standards in policing
Learn how technology influences ethics in today’s policing
Discuss the topic of ethics in policing throughout history
Discuss how to most effectively utilize electronic and social media in today’s age of policing
Define what group think is in relation to leadership
Discuss the different styles of interpersonal communication within your organization
Discuss how your management style can lead to a positive change in your organization
Discuss how your organizational structure affects the behavior of those within your agency
How are your values formed? Rex Scism will discuss different ways each individual forms their belief and value system
Learn about how your leadership style is affected by the generation of each subordinate
Discuss what strategies can be utilized for both communicating and active listening
Describe the steps involved in decision making and communication of those decisions
Discuss how to apply progressive leadership when dealing with policies, orders, and directives in your department
Discuss the X and Y theories in leadership
Discuss the need for growth in those in leadership positions
Discuss the concept of humanistic leadership
Discuss the classifications of supervisors and their roles
How to use a systems thinking process to bring a SWOT Analysis together
Discuss the Strength, Weakness, Opportunity, & Threat Analysis and technology considerations
Discuss the Strength, Weakness, Opportunity, & Threat Analysis in your organizations culture
Discuss the Strength, Weakness, Opportunity, & Threat Analysis in the area of conflict
How to use the Strength, Weakness, Opportunity, & Threat Analysis in consideration of your dept policies, HR considerations, and political factors
How to use the Strength, Weakness, Opportunity, & Threat Analysis in your strategic planning process
How to use the Strength, Weakness, Opportunity, & Threat Analysis externally
How to use the Strength, Weakness, Opportunity, & Threat Analysis internally
Learn why ethical leadership is so important in today's policing.
Discuss how you as a leader can help create an ethical culture within your organization.
Discuss if it is ever okay to lie as a leader.
Learn how your discretion can have an impact on your choices as a leader.
Learn what a leader's responsibility is and who they are accountable to.
What makes a successful leader? This roll call training will discuss how to gauge success.
Discuss how to handle ethical dilemmas when you are a leader.
This roll call will talk about how ethics, integrity, values, and virtues are interconnected.
Discuss ethics as it relates to the social code.
Discuss personality stages and thinking from an ethical leadership perspective.
Learn how to identify and describe a dog when writing a report.
Learn how to approach and talk to an unknown dog when you encounter them on the street.
Learn what stats show regarding active school shooters and what your response should be based on these stats.
Training school staff in active shooter and security techniques is completely different than training officers. Learn the important factors to consider when conducting such training.
This roll call demonstrates the action/reaction drill that allows officers to experience an action/reaction situation in a safe environment. The goal of this drill is to demonstrate how quickly things evolve and that an officer's reaction is always going to be slower than the suspect's action in real life.
This roll call demonstrates to officers some tips and tricks to avoid escalating a feeding frenzy situation in which many officers engage one person who is showing aggression. The video highlights issues such as communication, an officer's focus, and tactics to help mitigate an officer's risk when in this situation.
Discuss the comprehensive child recovery strategy and dispatch's role and training in regard to Amber Alerts.
Lip compression, or tightening of the lips, is a good indicator that an individual is withholding information or has an opinion.
Discuss the laws of human behavior, elicitation techniques, and how to detect lies.
Blink rate is an indicator of untruthfulness or stress. Attention to blink rate can be a valuable tool during questioning.
Multiple suspects with the exact same story and timeline is a good indicator that the story has been rehearsed. Asking an individual to go backward in the timeline can cause their story to fall apart.
Attacks on officers can be tied to appearance, fitness level, and how you carry yourself. Learn how to avoid giving fearful cues that may elicit an attack.
A bait question is something you can ask in almost any given situation to determine if someone has something to hide. Learn how to raise the stakes before asking your bait question.
Discuss ways to improve decision-making skills and becoming more adaptive.
Discuss the need for law enforcement to take the necessary measures to prevent crises from happening and the need for departments to have a plan of action in case a crisis does occur.
Discuss options-based responses for active assailant events.
Reflect on ways officers can deal/cope with trauma related events that occur on the job.
Discuss ways officers can talk and be open about law enforcement health.
Consider the ways a department can improve its mental health and create a culture that is open about psychological wellness.
Discuss encounters and understanding the signs of adults and children on the autism spectrum.
Discuss how personal social media use by officers could create issues.
Consider elements of safe techniques when encountering aggressive canines in the field.
Outline recommended procedures to implement when dealing with a missing person investigation
Outline ways officers can ensure a child's safety when arresting parents or caretakers
Define vicarious liability and ways to establish policies to reduce liability in the police agency
Reflect on the psychological responses and transitions officers may have when involved in a shooting
Define professionalism, the criteria of professionalism, and how to handle difficult situations as it relates to law enforcement
Reflect on the use of force continuum, the force options officers have, and how these options correlate to the continuum
Consider force, the use of force continuum, use of force involving arrests, and what constitutes necessary force
Discuss juvenile offenders in different aspects and the waiver of rights
Deconstruct a search warrant by dividing it into its components, advantages, and possible pitfalls
Justify the standard of reasonableness, exceptions to searches, consent to searches, and procedural steps to lawful searches.
Consider the fourth amendment, its importance to law enforcement, probable cause, and the building blocks of probable cause
Define suspicion, as well as the appropriate responses to suspicious activity, frisks, and lawful arrests.
Define an active violence event and discuss emergency practices when an active violence event is occurring at your PSAP.
Define an active violence event and discuss the best practices to implement when handling calls related to the active violence event.
Define an active violence event, the commonalities of these events as well as its five phases, and the time frame of these events.
Define servant leadership and the qualities of being a servant leader in your 9-1-1 center.
Differentiate between corrective actions and disciplinary measures, and discuss forms of corrective actions to improve specific employee behaviors
Distinguish the safety concerns for officers with geolocation services and devices
Define cyber security, employee awareness, and rules to enact to ensure protections and accountability
Consider internet vulnerabilities of the law enforcement agency and countermeasures to take to ensure protection of vital information
Facilitate ways to write police reports grammatically correct with complex information and with the future of the police report in mind
Integrate the five universal truths into 9-1-1 calls, and discuss ways to handle difficult calls, including calls that are verbally abusive.
Discuss the frequency of force, when force is appropriate, legal aspects of force, and misunderstanding about police use of force.
Comment on the sovereign citizen movement, the belief and actions of sovereign citizens, and interactions officers may have with these individuals
Define servant leadership, servant values, and the qualities of being an effective leader in the PSAP
Develop tactics to deter and detect school shooters as well as conduct drills to prevent potential threats
Discuss officer involved domestic violence and policies law enforcement agencies can implement to identify and prevent this abuse
Correlate the growing usage of the internet with solicitation of minors by online perpetrators
Plan for preparedness in the case of disasters or emergencies for the reunification of children and family.
Discuss child abusers, their grooming techniques, suspicious behavior, and how these exploiters avoid detection.
Discuss statistics for missing persons and the methods and modes of abduction
Discuss ways to de-escalate a situation involving individuals with mental illness
Consider the three components to resolving a situation
Discuss interpersonal communication and its skill set, performance improvement plans (PIP), and handling difficult conversations with employees.
Detect the indicators of deaf or hard-of-hearing drivers, and discuss ways to effectively communicate with these individuals
Fentanyl, Opioids, and Naloxone (Narcan) Use
Discuss search warrants and the precautions officers should take especially when writing affidavits.
Discuss the primary aggressor, searches, interviews with the victim(s), forms and risk assessments.
Assess the importance of handling 911 calls involving domestic violence, including the victim's, perpetrators, and any additional information
Define racial profiling, plan a self-improvement model, and explain the importance of social intelligence and acceptance
Discuss the community's perception of law enforcement, define diversity, and explain why appreciating diversity is important to an officer's role
Define drug interdiction, fronting and indicators, and explain different types of indicators
Define and consider biases that exist and how they affect and officers role
Discuss ways to exchange information when a language barrier exists
Define human trafficking, the criminalization protocols, and steps to identify and assist victims.
Argue the benefits and detriments of using body worn cameras.
Discuss data pertaining to active shooter events in K-12 schools
Discuss different ways to handle calls involving autism.
Determine how practicing mindfulness can help LE deal with stress and improve mental health
Discuss characteristics of recognizing autism and recommended behaviors for law enforcement.
Discuss/demonstrate the guideline of the 21 foot rule
Discuss the comprehensive child recovery strategy and how Amber Alerts can be successful.
Discuss Law Enforcement's role and best practices when dealing with active shooter events
Important facts about the spread of the coronavirus and what steps officers can take to protect themselves.
One idea on being able to see the sights better.
Techniques for properly pressing the trigger and how to follow through on the sights.
How and what to carry off duty.
Practice techniques for strong and support hand only reloading.
How to set up, practice and clear a stove pipe malfunction in your handgun.
How to practice and clear a failure to fire on your handgun.
The purpose of this course is to increase officer safety by improving the quality officer and citizen encounters through five key aspects called the Think CLEAR Approach.
This course is designed to provide law enforcement and corrections officers with knowledge to recognize, prepare for, and react to encountering blood and other potentially infectious materials in common law enforcement and corrections workplaces. This course will familiarize officers with common elements of exposure control plans, different types of personal protective equipment (PPE), and some of the common bloodborne and airborne pathogens that officers may be exposed to in their work environments.
Every year in the U.S., there are an estimated 250,000 cases of out-of-hospital cardiac arrest. The average survival rate is 10%. This course provides a sample Telecommunicator CPR protocol based on the CPR LifeLinks initiative created by the National Highway Traffic Safety Administration. This course explains the importance of implementing a T-CPR protocol in the PSAP, teaches the telecommunicator how to recognize the symptoms of out-of-hospital cardiac arrest, provides a sample protocol of T-CPR instructions, and explains how to overcome barriers on OHCA calls.
On average, one in every three households that officers respond to have a dog present. This course provides officers with best practices to follow when encountering dogs on the job. Some of the topics discussed are the types of aggression that dogs exhibit, problems officers face during dog encounters, and writing reports involving dogs. The course will also demonstrate tools of the trade that offer less-lethal options for dogs.
All law enforcement officers will be required to testify regularly during their careers. Whether a seasoned veteran, a rookie fresh out of the academy, or somewhere in between, officers will receive instruction, tips, and techniques to help prepare them for their courtroom experiences. This helps officers feel more comfortable in the witness chair and become more effective witnesses.
This course teaches what a law enforcement officer’s responsibility is in a hazardous materials incident as awareness-level personnel. This course will cover how to detect the presence of hazardous materials, how to survey the scene from a safe distance, and how to use the Department of Transportation Emergency Response Guidebook to gain vital information about hazardous materials.
This short course is designed to give law enforcement an understanding of basic commands in Spanish.
This course explores terrorism in the modern world and explains terrorism response procedures, scene awareness of professional responders, and requirements for OPSEC and site security.
Students will utilize empirical data on school active assailant events over the past 20 years, conducting a detailed threat analysis. This highly engaging module will force officers to differentiate between school active assailant events and other mass murder incidents. This module will expose attendees to data and case studies, allowing students to assess K-12 active shooter assailants, the planning process, location of attacks, duration of attacks, consequences, and resolutions of these events. The totality of information will be used to empower students with the knowledge and confidence to end the threat and save lives.
K-12 facilities experience unique challenges when implementing options-based response programs. These challenges stem from a top-down approach to infrastructure improvement and policies directed toward addressing critical violent incidents on campus. In many cases, SROs and local law enforcement officers are responsible for delivering training to staff members without any prior knowledge of site-specific limitations in security infrastructure, communication assets, or emergency response protocols. This module will give officers historical insight on why a lockdown-only approach is no longer aligned to best practices and how to deliver options-based response curriculum to educators in a responsible and trauma informed manner. Officers will explore the L.E.W.I.S. model for assessing K-12 campuses in order to deliver site-specific training and leverage staff buy-in to create successful options-based response programs.
This course will assist in the establishing, selecting, and training of school resource officers. Participants will learn about the responsibilities of law enforcement on school property both administratively and legally, mentorship of students, and training of staff and students. The course also covers methods to help create partnerships and resources for parents, students, and staff.
Wellness can be defined as “the state of being in good physical, emotional, social, spiritual and intellectual health, especially as an actively pursued goal." Police literature related to wellness tends to focus on what needs to do be done within a broad mental or physical scope to minimize the threat of injury or death among law enforcement officers of all ranks. These dimensions are made up of five “domains” which are critical to surviving the cumulative effect of living the police life. Getting too far out of balance in these domains damages our overall wellness and can increase our risk for injury, on-duty death, and suicide.
This course is designed to teach officers important elements of investigating family violence. This includes a discussion of the elements of family violence including national statistics, types of abuse, and identifying the predominant aggressor.
This course is designed to teach officers important elements of investigating sexual assault. This includes a discussion of the elements of sexual assault including national statistics, victim PTSD, and how to interview a victim.
This course is designed to teach officers important elements of investigating sexual offenders. This includes a discussion of the elements of sexual assault including national statistics, sexual offender classification, and characteristics of sexual offenders.
This course will provide information regarding distinguishing between security versus crisis and emphasizing the importance of a safety plan initiative. It will review considerations for adaptation within a plan as well as vulnerability assessments and involvement of crime prevention through environmental design best practices.
This course is designed to train first responders in proper tactics and techniques when responding to an active shooter event. How to park upon arrival, vital equipment, and traveling and bounding to the building are all demonstrated. In addition, communication, clearing and searching rooms, and one to three officer team formations are covered in detail.
This course will provide personnel with conflict prevention and conflict resolution techniques. Officers will learn how to make themselves a tactical communicator and keep themselves physically safe. Verbal de-escalation conflict management training involves using posture and body language, tone of voice, and choice of words for calming a potentially volatile situation before it escalates into violence.
This course is specifically designed to address critical problems in today’s law enforcement when it comes to training on violence prediction, threat recognition, and de-escalation. It addresses these key issues with the aim of saving lives, building community trust, and enhancing compliance on patrol.
From the first line to senior staff, law enforcement officers use communication skills to direct, inform, and persuade others to behave in a certain manner. These techniques help to keep our citizens safe so we can complete our overall mission to “serve and protect.” Understanding how we communicate with others while considering emotions, experiences, and levels of understanding allows us to confer clearer messages and engage in more effective use of our words, actions, and emotions.
From the first line to senior staff, law enforcement officers use communication skills to direct, inform, and persuade others to behave in a certain manner. These techniques help to keep our citizens safe so we can complete our overall mission to "serve and protect." Understanding how we communicate with others while considering emotions, experiences, and levels of understanding allows us to confer clearer messages and engage in more effective use of our words, actions, and emotions.
This course is designed to address close-range knife attacks against officers. The phenomenon is becoming increasingly more common today and is often seen in warrant services, domestic calls, and other officer/subject interactions. Our focus will be on teaching training methods, tactics, and techniques that are simple and direct.
This course is intended to give officers the knowledge to perform a safety and security assessment for any religious facility in their jurisdiction. In the U.S. almost 58% of places of worship have less than 100 members in attendance during a regular worship service. There are many vulnerabilities, besides shootings, that a place of worship may have without realizing it.
The course is specifically designed to address critical problems in today’s law enforcement when it comes to training on violence prediction and threat recognition. It addresses these key issues with the aim of saving lives, building community trust, and enhancing compliance on patrol.
This course explores racial profiling and aims to assist law enforcement officers in navigating appropriate traffic and field stops. Topics covered include legal aspects of racial profiling, elements of inappropriate and appropriate traffic stops, and profiling as it relates to reasonable suspicion of criminal activity.
This course explores racial profiling and aims to assist law enforcement officers in navigating elements of inappropriate and appropriate traffic stops and profiling as it relates to reasonable suspicion of criminal activity, especially drug couriering.
This course is designed to educate officers on the application of deadly force in required situations. The course will cover taxing mental phases an officer will go through after an officer-involved shooting as well as the liability the officer and agency may face.
This course will discuss five elements used in the prior analysis of a scene, expand on four elements that an officer must recognize and control in every encounter, and discuss five helpful tools used in redirecting someone's behavior using verbal persuasion. This course will also discuss verbal appeals and what happens when the officer recognizes that words are no longer an option.
Hiring the right fit and preparing those employees for a lifelong journey in mental and physical wellness in this profession and beyond is the foundation of this course. It contains tools to assist the 9-1-1 professional in managing vicarious trauma and the importance of deploying these resources in daily life.
This course provides an overview of what PSAPs should know when considering implementing a quality assurance process. It discusses the various recommended processes for conducting call review from how the call is answered and processed to how the call is dispatched. The three major disciplines (police, fire, and emergency medical call processing) are discussed in depth. The new APCO/NENA ANS 1.107.1.2015 Standard for the Establishment of a Quality Assurance and Quality Improvement Program for Public Safety Answering Points is also covered.
Ensure you give all citizens access to public safety services by offering a text-to-911 solution. You will be presented with costs as well as technical and operational considerations when making decisions to deploy a solution.
This course is designed to educate officers on the laws regarding use of force as well as the application of force in required situations. The training is designed to give an officer confidence and credibility when involved in use of force incidents.
Students will integrate an understanding and application of the following measures into their professions: prevention, response, and survival in the face of a new kind of domestic and international terrorism as represented by the attacks in New York City, Littleton, Oklahoma City, and Jonesboro.
This training uses tactical breath work, physical drills, and cognitive behavioral therapy to achieve optimal functioning of the entire psychophysiological system, including increasing mental toughness, enhancing tactical skills, preventing injury, practicing self de-escalation, and more. Participants will learn techniques to use right away along with resources to continue their training.
This course will give the learner specific targets and goals to increase/enhance the safety and security of their court operation. It is designed for the court officer as well as the supervisor to promote continuing awareness of threats and assessments of courthouses.
This course will discuss the best practices for investigating child abuse cases, including appropriate procedures and considerations, interviewing of parents and children, and special investigative issues.
This course will assist law enforcement officers in recognizing indicators of child abuse. The course will cover physical abuse and neglect, emotional abuse and neglect, and sexual abuse.
This course covers an overview of the issue of child abuse, including topics such as the nature of child abuse, possible effects of abuse, family dynamics, characteristics of abusive parents, theories of child abuse, and possible effects of abuse.
This course covers the proper administrative procedures to follow when selecting a prisoner for segregation. The appropriate paperwork, prisoner handling, and humane treatment of inmates is discussed in detail. Although tailored to a prison setting, many of the procedures can also apply to jails and holding cells in police stations.
This course educates correctional officers on ethics, values, and principles. It details the types of failures that can befall officers who lack a strong belief system. The goal of the course is to help officers recognize issues that can lead to dismissal, criminal charges, and even bodily harm from improper character and behavior within a facility.
This course provides a basic understanding of the Prison Rape Elimination Act. It also discusses your duties as a first responder, how the coordinated response works, and what you can expect in the investigation process of an alleged sexual abuse. The duties of the first responder are one of the critical components to protect the alleged victim from further abuse and provide a safe and secure environment.
This course provides a basic understanding of the Prison Rape Elimination Act and its core concepts. PREA was implemented to prevent sexual abuse and sexual harassment in confinement.
The primary objective of this course is to provide instruction in surveillance of inmates, staff, and visitors in all areas of the institution. This is to ensure that institution resources are managed reasonably and to establish a safe and healthful environment that is free of dangerous weapons and other contraband or clutter that create fire or other hazards.
This course will provide a basic understanding of how you can effectively manage and communicate with LGBTI, transgender, and intersex inmates within your facility. This course will also provide the basic principles and standards for managing LGBTI, transgender, and intersex inmates.
This course is designed to familiarize the learner with the history and recent developments of the halfway house, community residential programs, and programs for juveniles. The course is structured in such a way that the learner will understand the effectiveness of these facilities as well as the treatment options within these facilities. The course will also examine special populations ranging from sex offenders to mentally disordered offenders to female offenders.
This course will discuss all aspects of the criminal trial, including topics such as the steps of the trial, the constitutional rights of the trial, presumption of innocence, proof beyond a reasonable doubt, and more.
This course covers two separate and interesting topics. The first is eyewitness identification and the other is entrapment. The course will discuss how mistaken eyewitness identification is the leading cause of wrongful convictions and will address topics such as due process and the right to counsel.
This lecture covers two separate but critical topics. The first is eyewitness identification and the other is entrapment. Mistaken eyewitness identification is the leading cause of wrongful convictions, and this course will address topics such as Due Process and the Right To Counsel. Entrapment is concerned with excessive police action that can oppress individuals, and it is concerned with fairness in the criminal justice system. As such, we will address topics such as the original, objective and subjective tests of entrapment, and proof of disposition.
This course is about police interrogation of criminal suspects and their admissions and confessions. This lecture is about more than the 1966 Miranda case and its four warnings, repeated endlessly on TV cop shows.
The Sixth Amendment guarantees criminal defendants a number of trial rights, including an impartial local jury and the right to subpoena witnesses. However, the right to counsel is most important.
This course is about arrests and investigative, or Terry, stops. Unlike in popular media where arrests are often violent, in reality most arrests rarely involve any violence. Nevertheless, arrests pose the threat of physical harm to the officer, the arrestee, and bystanders. Taking a person into custody can be traumatic, especially if the suspect is innocent.
This course covers five essential Fourth Amendment doctrines. These are: the search warrant; the expectation of privacy doctrine, also known as the Katz doctrine named after the 1967 case that reoriented and revolutionized Fourth Amendment law; the evidentiary standard of probable cause; the plain view doctrine; and consent searches, where people voluntarily give up their Fourth Amendment rights.
This course covers three topics: remedies for constitutional violations; an overview of the Fourth Amendment, also known as the search and seizure amendment; and the Fourth Amendment exclusionary rule, which covers police practices like arrests, automobile stops, and warrantless searches.
This lecture reviews four foundations of criminal procedure that help explain Supreme Court decisions.
This course explores the impact of the video game industry on school violence along with how parents can contribute to a healthier child in their home. Col. Grossman also expounds on his Bulletproof Mind course, addressing how police officers can prepare for and survive violent encounters both physically and mentally. Students will learn how to avoid post traumatic stress syndrome.
This course provides in-depth training on predicting terrorist attacks and effective police response to such attacks. Col. Grossman believes “the greatest achievement is the crime that did not happen." Preparations to deter and delay terrorist attacks are discussed, and Col. Grossman teaches responders to “think outside the box” when utilizing non-traditional resources in response to terrorist assaults.
This course examines school massacres, particularly common denominators and preventative actions that can be taken by school administrators and law enforcement. Internal and external threats are discussed, providing valuable training on how to deter, detect, and defeat attacks. Effective police response to active school shootings is also discussed. Officers will learn how to work with educators to make their local schools safer at little or no expense.
This course will cover a wide array of dangers that can exist in schools beyond just violence. Since violence is not a leading cause of death in schools, preparing for weapons assaults and active shooter events should be just one piece of the school safety puzzle. This course will begin at the strategic level before moving into specific areas. Participants will engage in a virtual site assessment through photographs and video clips taken by the presenter around the country.
In this course you will learn why most school emergency operations plans fail when tested by a major crisis and how to develop viable plans under the U.S. Department of Education and Jane’s models. Considered by many to be the most advanced session of its type anywhere, this detailed and information-packed session will examine the key role of law enforcement when working with partners in education, other responding agencies, and emergency management personnel during major incidents.
This course will examine the national and state efforts in developing and implementing protection strategies relating to children and seniors. The AMBER Alert and Silver Alert initiatives will be examined with particular attention given to best practices for law enforcement to follow.
Telecommunicators within the 9-1-1 industry endure severe and repetitive stressors throughout their careers. This course highlights what body systems are affected by stress, how those systems respond to and recover from stress, and how the telecommunicator can effectively manage stress for a more productive life.
A front-line supervisor in the PSAP is quite possibly the hardest yet most powerful position in the agency. This course will review a few of the biggest obstacles supervisors encounter and give best practices techniques to handle them. The discussion will cover the basic skills, knowledge, and abilities needed in supervision; various leadership methods; conflict resolution; counseling & disciplinary; proper documentation; and knowing your overall mission.
Servant leadership turns the power pyramid upside down. Instead of the people working to serve their leader, the leader is there to serve their people. In this session, learn how you can use this philosophy of serving to unlock, drive, motivate, and create higher-performing teams and better-fulfilled employees.
This course is designed to define terms associated with an active violence event, identify tactics used by first responders with which the telecommunicator may not be familiar, and discuss options when a person finds themselves in an active violence event.
This one-hour session will cover various personnel issues and explore options for addressing these issues. Supervisors often feel frustrated and helpless when confronted with negative behaviors from their employees. This course will review successful tactics that can be used to help guide the employees back to positive productivity.
Interpersonal communication skills are essential for developing working and personal relationships. This course will explore the various skills involved with interpersonal communication. It will introduce you to why these skills are beneficial, how they are used, and when to use them. We will also cover the importance of handling confrontation properly, identifying triggers that could cause you to lose your temper, and how to manage difficult relationships.
Intimidated by HR? You don’t have to be! This course explains the laws pertaining to FMLA, ADA, and hiring in basic terms. Real-world examples will clarify their purpose, and we will further separate myth from fact by examining what they mean for daily operations in the PSAP. Attendees will walk away with an understanding of the most common HR issues and resources to help learn more.
Most supervisors view counseling and discipline as the most undesirable part of their job. However, they serve a vital purpose, and when done correctly and consistently, counseling and discipline can foster a productive and cohesive work environment. This course provides methods for conducting counseling and explains the concept of progressive discipline as well as the benefits of doing it effectively.
This course will explore national standards for call answering and call screening for 9-1-1 call centers.
This course will provide an understanding of the impact and challenges of an autism spectrum disorder (ASD) emergency on telecommunicators, responders, and family members and how to incorporate those challenges into skills needed to gather information when processing these calls for service.
Using actual surveillance videos from the Toronto 18 case as well as a first-person narrative by the police agent in the case, viewers will understand how and where radicalization can occur, what possible counter radicalization methods can be used, and how quickly local investigations can become international ones.
Statement Analysis® is the process of analyzing how a person phrases his or her statement in an effort to determine if the person is being truthful or deceptive. People will always word their statement based on all their knowledge. Therefore, their statement may contain information they did not intend to share. People will provide more information than what they realize. The problem is they sometimes give more information than what the interviewer realizes. This course will show you what to look for in a verbal and written statement in order to determine if a person is lying or telling the truth.
This course is designed to provide the interviewer with the smart practices to manage each interview and gain compliance and cooperation from the interview subject. A confession is NOT the objective. The objective is information.
This course covers the basic principles of behavior analysis that are the foundation to a successful interview as well as how to make an accurate credibility assessment of any statement. It also discusses the narrative-based interview method for recovering the maximum amount of information during interviews of victims, witnesses, or offenders. Participants will learn about facts and fiction regarding reliable verbal and nonverbal cues of deception.
This course is designed to teach law enforcement officers about evidence submission to units in many forensic services laboratories. The course includes the scope of service of typical forensic units; suggestions on the collection, preservation, packaging, documentation, and submission of evidence to the units; limitations of service that might be encountered; and report interpretations.
This unclassified presentation will examine the role that social media plays in ISG cyber operations through screenshots of first-person conversations conducted with ISG foreign terrorist fighters from the West (including Europe) as well as their supporters.
This course discusses the history of social media, how social media platforms work and what can be determined from profiles. Additionally, it will discuss how to copy and preserve social media profiles, how to trace profile creators, current software, and other investigative techniques necessary.
Whether encountering firearms or investigating firearms-related crimes, it is imperative to understand the nature of firearms in the United States. This course will cover many topics including firearms commerce, firearms recognition, and firearms investigations.
The goal in a criminal investigation is not only to corroborate and refute statements provided by the victim, suspect, and witness but also to utilize physical evidence to provide answers to the questions which arise during the investigation. The aim of this process is to recognize and preserve physical evidence that will yield reliable information to aid in the investigation.
Eyewitness evidence is critical to the apprehension and prosecution of criminals. Since 1989, DNA evidence has been used to exonerate nearly 200 individuals that were wrongfully convicted and imprisoned. Of those, approximately 75% were convicted on evidence that included inaccurate and faulty eyewitness identifications. Research has proven that a number of small changes to the identification process will help improve the accuracy and reliability of eyewitness identification, ensuring that the highest quality of eyewitness evidence is collected and preserved.
This course will take an in-depth look at the Fourth Amendment (search and seizure) as well as the requirements of probable cause and affidavits. This course will also show you how to make sure your warrants are valid every time.
This refresher course is designed for experienced law enforcement professionals who want to sharpen and update their report writing skills. Topics include police terminology, bullet style, current trends in report writing, principles for organizing and writing reports, strategies for avoiding common errors, and techniques for writing reports efficiently.
This course will identify the legal justifications for using force, explain the constitutional legal standard used to evaluate force, discuss the purpose of a force continuum, identify the primary factors used to determine the reasonableness of force, identify the levels of subject resistance and corresponding force options, and identify the criteria for using deadly force.

Not currently available in these states: Georgia
This course will discuss the most common theories and practices of the sovereign citizen movement and provide vital information about this growing challenge. Additionally, it will discuss the movement’s ever-changing tactics and techniques, ways to better identify and recognize the sovereign citizen, and what to do when encountering a sovereign citizen.
This course will cover basic premises of the Koga Institute related to the police role in arrest, emotional control, the concept of control, and the use of pain compliance and leverage. Specific, humane, and effective basic control holds will be demonstrated and explained in detail. The control holds demonstrated are a small part of the Koga system which is a more comprehensive system of arrest control, baton, crowd control, and police tactics.
This course explores the many issues and problems police officers commonly face with stress in their careers. The first hour outlines the traps into which many officers fall, the difference between stress and trauma, and how critical incidents and cumulative stress can shorten a career. In the second hour, students will learn several easy steps by which they can avoid the impacts of chronic stress.
This course takes a psychological look at a very real phenomenon within the ranks of law enforcement from lessons learned in military conflict concerning the psychology of killing. Although every police officer will not face the reality of taking a life in the line of duty, we owe it to our officers to prepare them for the potential in terms of psychological processes involving remorse, rationalization, isolation, and social tolls. This course contains important insights to apply in managing the aftermath of officer-involved shootings.

Not currently available in these states: Georgia
This one-hour training course is taken from the book On Combat and produced with the author Lt. Col. Dave Grossman. This course examines the psychological and physiological effects of fight related stress on the body and mind of those engaged in potentially lethal conflict.

Not currently available in these states: Georgia
Law enforcement agencies have generally ignored officer-involved domestic violence and allowed batterers to continue wearing a badge, enforcing domestic violence laws that they violate themselves. This program encourages law enforcement officials to adopt zero tolerance for this. The program also describes the many stressors of a law enforcement career and how to deal with those stressors.
This course is intended as an introduction to issues related to responding to and investigating missing and exploited children cases.
This course is designed to train first responders how to handle point-of-impact crisis intervention situations for persons with special needs, including long-term EDP (emotionally disturbed person with mental health issues), chemical abuser (under the influence of or suffering the aftermath of alcohol or drug abuse), short-term EDP (a person in crisis now), or sometimes all three.
This course focuses on procedures and communication techniques when interacting with drivers who are deaf or hard of hearing.
Preparing for the range is just as important as preparing for courtroom testimony and working a shift. This course will give officers important information on how to obtain the most benefit from live fire range training by providing a simple plan for success.

Not currently available in these states: Georgia & Texas
This course focuses on the recognition, awareness, and response to opioid-related threats. Those who take this course will learn about the trends in packaging and distribution methods of fentanyl and other opioids. The training material will explain how recognition and awareness can reduce the risk of exposure. The course will identify what symptoms to look for if accidental exposure has occurred and the steps that must be followed to handle the situation.
This course will cover the various aspects of operating a police vehicle in an emergency operation situation. Topics will include vehicle inspection, vehicle dynamics, control techniques, defensive driving, victim’s perspective, liability issues, and pursuit driving.

Not currently available in these states: Arkansas & Tennessee
A proactive response by law enforcement to domestic violence incidents is key to a successful case. Knowing the state statutes, understanding the victim’s plight, using your training to read a crime scene, and conducting a thorough and complete interview will enhance the chances of the case.

Not currently available in these states: Georgia
Tactical communication training will provide you with career-building, career-changing, and even career-saving conflict prevention and conflict resolution communication tactics. You will learn how to be a tactical communicator and keep yourself safe while reducing stress when dealing with citizens, fellow professionals, and people in your personal life.
This course contains three parts: multicultural law enforcement elements in terrorism and disaster preparedness applicable to homeland security; response strategies for crimes motivated by hate/bias and racial profiling centered on laws, investigations, prosecutions, reporting, and monitoring; and cultural effectiveness for law enforcement using community policing and multicultural response strategies for gangs, the homeless, and the mentally ill.
This course concentrates its efforts toward providing content within the context of policing in the 21st century. Law enforcement officers are faced with diverse issues and diverse people (externally and internally) daily. This course focuses heavily on understanding the need to accept and manage diversity, understanding law enforcement culture, understanding how to self-assess and recognize hidden biases, and understanding how to develop a process of continuously becoming culturally competent.
In May 2015, the United States Department of Justice released the comprehensive findings of the President’s Task Force on 21st Century Policing. That report summarized six primary findings related to nearly every facet of criminal justice, including training and education. This course satisfies multiple areas covered in the task force report and consists of two primary modules designed to expand participant knowledge in the areas of implicit bias, cultural diversity, mental illness, emotional intelligence, effective de-escalation strategies, and community policing.
This course examines intrinsic bias, specifically how bias influences our lives, how to develop strategies to be aware of our hidden bias, and a framework for us to apply in not only our professional but personal lives to identify when negative bias may be providing influence. We will look at what intrinsic bias is (both the positive and negative side of it), how it influences the decision-making process, and how EQ (specifically empathy) helps us identify our bias and gain an understanding of those we work with and serve.
This course is designed to increase the law enforcement community's awareness of the issue of human trafficking through the exposure of information including: victim identification, investigation, rescue and prosecution considerations, referral and service providers' availability, the critical need for development of a coordinated community response, and the interconnectivity of state, federal, and global human trafficking concerns.
This module enables the participant to be introduced to one of the most complex areas in Criminal Investigations: The Child Sex Crime. Much will be dedicated to the Juvenile Offender, the Juvenile Victim, and Strategies for the Officer to Consider. This will prepare them to have a better grasp on the subject matter through this examination of studies and findings, quoted statistics, and the presenter’s personal investigative experiences
This is an introductory course in the use of the computer, the use of the Internet for research, and the use of computer/business application software within a Windows environment using Microsoft Word and Microsoft Excel. This course is geared toward those with little or no knowledge of computer use.
This course will provide tools to increase awareness of behaviors that might indicate an autism spectrum disorder or closely associated cognitive disability. The course aims to increase the likelihood that officers will respond more safely and effectively by having a basic understanding of why certain persons behave the way they do.
Participants will be exposed to the DISC personality diagnostic instrument in an effort to understand their communication and behavior patterns. Further, each personality type will be examined to assist each participant in understanding how to interact and communicate with individuals of different personalities. At the conclusion, each participant should have a basic understanding of how and why interactions with others are affected by personality.
As public servants in law enforcement, fire service, and government agencies, you have devoted your career to benefiting citizens and society. This course provides a road map of how to utilize and shape the competencies you have acquired in your public service career and reinvent who you are into who you will be in your next private industry career.
This course features fundamental leadership concepts designed to enhance the overall knowledge, skill, and ability of line function employees from public safety, government sector, and private sector organizations who are preparing for future leadership roles within the organization.
This course aims to present research findings concerning the nature of small groups and to bring to light patterns of behavior associated with them. We will explore ways to identify and work through conflict within small task groups. We will also learn about the role of a participant observer and how that role can help you, both as a team leader and as a team member, move your group forward toward success.
This course will discuss the importance of a strategic plan, including its design and implementation as well as the value of its components. Additionally, the course will discuss how to utilize a strategic plan to engage the community in designing the role police play in the community.
This course is designed for internal affairs investigators or supervisors tasked with conducting administrative investigations. This class discusses the basic legal and operational principles in conducting administrative investigations, focusing on the constitutional protections afforded officers under investigation and the relationship between employers and employees.
This course explores the relationship between human fatigue and important biological functions that impact not only personal well-being and officer safety but organizational liability and overall risk management.
This course will provide officers with the information necessary to complete a daily observation report for the San Jose Model of field training. This course will discuss the purpose of the scale value system, the behavioral anchor approach, and the use of the standard evaluation guidelines. Common performance appraisal errors will also be addressed in the training. At the conclusion of this course, officers will be able to properly complete a daily observation report.
This course is designed to provide the student with an understanding of the proper steps to correct poor performance in new recruits. This course will discuss initial instruction, adult learning theory, and common methods used to correct a new recruit's performance in the training program. At the conclusion of this course, the student will be able to provide guidance and training to correct a new recruit's mistakes.
This course is designed to provide the student with an introduction to apprenticeship programs for law enforcement, corrections, communications, fire, and emergency medical services. This course will focus on the San Jose Model of field training; however, it will also briefly discuss other field training models.
This course provides participants with a pragmatic understanding, reflection, and discussion of ethical issues and dilemmas in life and the workplace.
This course explores ideas and information in and around ethical decision-making as it pertains to law enforcement. Officers will understand the need for law enforcement practitioners to make informed, ethical judgments. Being ethical pertains to how an individual arrives at conclusions relating to what is right and what is wrong. Individual beliefs vary; therefore, people should attempt to achieve a position that results in fairness and equity within society and respects individual beliefs.
This course explores how police can effectively use crime mapping and analysis to adopt data-driven policing strategies to help reduce crime and enhance safety in their communities. The basics of crime mapping and its use in crime analysis are discussed including the types of maps you may use, the use of geographic information systems (GIS) in law enforcement, displaying and interpreting data shown on maps, and issues surrounding data quality and management.
This course is a must for law enforcement leaders and managers at every level of an organization. Course participants will be introduced to a process known as a SWOT (strengths, weaknesses, opportunities, and threats) analysis, a critical and valuable managerial tool used to assess the current status of an agency, division, unit, or squad.
This course is designed for chiefs, commanders, supervisors, and internal affairs/professional standards unit managers and investigators who are central to the administrative investigative process. This class discusses the legal and operational necessities of administrative investigations, including understanding the critical importance of establishing an effective complaint acceptance process; understanding the difference between rules of engagement for administrative and criminal investigations; understanding the due process rights of public employees (including law enforcement officers) and the procedural requirements of the internal investigations; assessing the value of an agency's early warning/identification process to proactively identify and address potential problems; and understanding the different types of misconduct cases and their impact.
In May 2015, the United States Department of Justice released the comprehensive findings of the President’s Task Force on 21st Century Policing. That report summarized six primary findings related to nearly every facet of criminal justice, including training and education. This course satisfies multiple areas covered in the task force report and consists of one module designed to expand participant knowledge in the areas of body-worn cameras and law enforcement’s role regarding electronic recordings by the public.