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TCPR. CEUs. 40-Hour Certification. Covered.
Georgia telecommunicators are required to complete a 40-hour initial training, meet the TCPR mandate, and complete 10 hours of CEUs annually. Virtual Academy provides trusted online training for every stage of your career—from new hires to veteran dispatchers. All of our courses are POST approved, and we report completions to POST on a weekly basis. Our content is mission-driven, easy to track, and aligned with Georgia’s 911 training requirements.
Solutions for Georgia 911
Everything you need to onboard new hires, keep veterans sharp, and stay compliant—without the administrative burden.
Online Training
Topics like crisis communication, emergency response, and stress management—available anytime, anywhere.
Certification Tracking
Easily monitor progress and training requirements with clear dashboards and exportable reports.
Policy Management
Create, assign, and track policies with built‑in acknowledgements and assessments to ensure compliance.
OnSite+ Training
Expert‑led, in‑person training tailored for public safety professionals—hybrid with virtual options.
CTO Program
Structured tools that support training officers as they guide new hires through onboarding.
NENA Telecommunicator Core Course
Industry‑recognized foundation with best practices and real‑world scenarios—ideal for new and experienced staff.
Trusted Across Georgia
What Georgia Agencies Are Saying
"Virtual Academy has directly impacted my role. I'm the Training and QA Manager with Atlanta 911, and this has been a great tool for distributing training effectively and tracking it. It’s truly an invaluable resource for us."
Terence Nickens, Training and QA Manager, ATL 911
Meet Your Regional Manager
Patrick Adams
Patrick Adams is your seasoned Senior Regional Manager—championing smarter training for 911 teams across a massive multi-state territory. Approachable, strategic, and mission-driven—if you’re looking for someone who truly understands public safety and is there every step of the way, Patrick’s your guy.
