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Wellness OnSite+ Telecommunicator Courses

Building Safeguards with Emotional Intelligence: Unseen Strategies to Prevent Burnout & Discontentment
8 Hours
A course that teaches emotional intelligence skills to prevent burnout and strengthen psychological safety in public safety teams.

Embracing Change: Building Confidence & Reducing Fear in an Ever-Changing World
8 Hours
Participants learn how to adapt to organizational change with confidence, resilience, and forward-focused thinking.

Grounded Resiliency by Applying Core Values
8 Hours
This course helps public safety professionals use personal values to stay centered and maintain balance under pressure.

Critical Incident Debriefing: A Chaplain’s Guide
8 Hours
A trauma-informed course that trains chaplains and peer supporters to lead safe and effective post-incident debriefings.

Building Strength Within: Wellness & Resiliency Training for 9-1-1 Leaders
8 Hours
Supervisors learn how to lead with empathy while building resilient, wellness-focused teams.

Chronic Stress & Resiliency for the Telecommunicator
8 Hours
A resilience-building course to help dispatchers manage chronic stress and protect long-term well-being.

Wellness & Resiliency for the Telecommunicator
8 Hours
Participants learn strategies for managing trauma exposure and balancing personal wellness with professional demands.

From Service to Legacy: Building Nonprofit Foundations for Agencies
8 Hours
A course that guides agencies through launching and sustaining nonprofit foundations to support wellness and training initiatives.

Navigating Your Lane: Comparison is the Thief of Joy
4 Hours
A mindset-building course that reduces comparison-driven burnout and promotes personal confidence and clarity.

Dispatch Advocacy: Standing in the Gap for 9-1-1 Professionals
4 Hours
Participants learn how to advocate for the 9-1-1 profession through outreach, policy engagement, and storytelling.

Triggers and Trauma: Understanding the Weight of the Headset
4 Hours
A trauma-awareness course that teaches dispatchers how to recognize emotional impact and build healthy coping strategies.

Zero Suicide Kits: A Hands-On Workshop
4 Hours
A practical workshop that equips participants to identify suicide risks and apply prevention strategies in the public safety environment.

The Anchor Approach: Centering Wellness in Crisis Call-Taking
2 Hours
This course teaches practical grounding tools to maintain composure and clarity during high-stress emergency calls.

Wellness & Resilience — Resilience Reset: Stress Management in the ECC
2 Hours
A short-format course with actionable tools for managing stress and preventing burnout in fast-paced ECC environments.
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