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Wellness OnSite+ Telecommunicator Courses

Building Safeguards with Emotional Intelligence: Unseen Strategies to Prevent Burnout & Discontentment

8 Hours

A course that teaches emotional intelligence skills to prevent burnout and strengthen psychological safety in public safety teams.

Embracing Change: Building Confidence & Reducing Fear in an Ever-Changing World

8 Hours

Participants learn how to adapt to organizational change with confidence, resilience, and forward-focused thinking.

Grounded Resiliency by Applying Core Values

8 Hours

This course helps public safety professionals use personal values to stay centered and maintain balance under pressure.

Critical Incident Debriefing: A Chaplain’s Guide

8 Hours

A trauma-informed course that trains chaplains and peer supporters to lead safe and effective post-incident debriefings.

Building Strength Within: Wellness & Resiliency Training for 9-1-1 Leaders

8 Hours

Supervisors learn how to lead with empathy while building resilient, wellness-focused teams.

Chronic Stress & Resiliency for the Telecommunicator

8 Hours

A resilience-building course to help dispatchers manage chronic stress and protect long-term well-being.

Wellness & Resiliency for the Telecommunicator

8 Hours

Participants learn strategies for managing trauma exposure and balancing personal wellness with professional demands.

From Service to Legacy: Building Nonprofit Foundations for Agencies

8 Hours

A course that guides agencies through launching and sustaining nonprofit foundations to support wellness and training initiatives.

Navigating Your Lane: Comparison is the Thief of Joy

4 Hours

A mindset-building course that reduces comparison-driven burnout and promotes personal confidence and clarity.

Dispatch Advocacy: Standing in the Gap for 9-1-1 Professionals

4 Hours

Participants learn how to advocate for the 9-1-1 profession through outreach, policy engagement, and storytelling.

Triggers and Trauma: Understanding the Weight of the Headset

4 Hours

A trauma-awareness course that teaches dispatchers how to recognize emotional impact and build healthy coping strategies.

Zero Suicide Kits: A Hands-On Workshop

4 Hours

A practical workshop that equips participants to identify suicide risks and apply prevention strategies in the public safety environment.

The Anchor Approach: Centering Wellness in Crisis Call-Taking

2 Hours

This course teaches practical grounding tools to maintain composure and clarity during high-stress emergency calls.

Wellness & Resilience — Resilience Reset: Stress Management in the ECC

2 Hours

A short-format course with actionable tools for managing stress and preventing burnout in fast-paced ECC environments.
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