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SNC‑Approved. MI-SNAP Reported. Michigan Ready.
Virtual Academy offers SNC‑approved content that fulfills Michigan’s 24-hour CTE requirement every 24 months. We report your completions directly to MI‑SNAP, saving you time and paperwork. While Module 2 of Michigan’s program must be completed elsewhere, Module 1 is available through our platform via the NENA TCC. When Michigan agencies need real, reliable training for their telecommunicators, they turn to Virtual Academy.
Solutions for Michigan 911
Everything you need to onboard new hires, keep veterans sharp, and stay compliant—without the administrative burden.
Online Training
Topics like crisis communication, emergency response, and stress management—available anytime, anywhere.
Certification Tracking
Easily monitor progress and training requirements with clear dashboards and exportable reports.
Policy Management
Create, assign, and track policies with built‑in acknowledgements and assessments to ensure compliance.
OnSite+ Training
Expert‑led, in‑person training tailored for public safety professionals—hybrid with virtual options.
CTO Program
Structured tools that support training officers as they guide new hires through onboarding.
NENA Telecommunicator Core Course
Industry‑recognized foundation with best practices and real‑world scenarios—ideal for new and experienced staff.
Trusted Across Michigan
What Michigan Agencies Are Saying
TESTIMONIAL
TESTATOR
Meet Your Regional Manager
Justin Whipple
Justin Whipple is your all-in Regional Manager 911. With two years at Virtual Academy, he combines deep training expertise, strategic insight, and genuine relationship-building to make sure your team gets the right solutions. Justin’s reliable, adaptable, and driven by real results—he’s the go-to guy for supporting your agency’s success.
