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Your TCPR Program Deserves the Right Platform

Every PSAP in Minnesota is required to maintain a Telecommunicator CPR (TCPR) program, and Virtual Academy is the go-to tool agencies use to meet that mandate. Our training is built by 911 professionals, for 911 professionals—practical, powerful, and designed to elevate your team’s performance from day one. When you need a trusted training partner, there’s only one place to turn.

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Solutions for Minnesota 911

Everything you need to onboard new hires, keep veterans sharp, and stay compliant—without the administrative burden.

Online Training

Topics like crisis communication, emergency response, and stress management—available anytime, anywhere.

Certification Tracking

Easily monitor progress and training requirements with clear dashboards and exportable reports.

Policy Management

Create, assign, and track policies with built‑in acknowledgements and assessments to ensure compliance.

OnSite+ Training

Expert‑led, in‑person training tailored for public safety professionals—hybrid with virtual options.

CTO Program

Structured tools that support training officers as they guide new hires through onboarding.

NENA Telecommunicator Core Course

Industry‑recognized foundation with best practices and real‑world scenarios—ideal for new and experienced staff.

Trusted Across Minnesota

What Minnesota Agencies Are Saying

TESTIMONIAL

TESTATOR

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Proud to Partner With

Ramsey County Emergency Communications Center

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Meet Your Regional Manager

Patrick Adams

Patrick Adams is your seasoned Senior Regional Manager—championing smarter training for 911 teams across a massive multi-state territory. Approachable, strategic, and mission-driven—if you’re looking for someone who truly understands public safety and is there every step of the way, Patrick’s your guy.

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