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Your TCPR Program Deserves the Right Platform
Every PSAP in Minnesota is required to maintain a Telecommunicator CPR (TCPR) program, and Virtual Academy is the go-to tool agencies use to meet that mandate. Our training is built by 911 professionals, for 911 professionals—practical, powerful, and designed to elevate your team’s performance from day one. When you need a trusted training partner, there’s only one place to turn.
Solutions for Minnesota 911
Everything you need to onboard new hires, keep veterans sharp, and stay compliant—without the administrative burden.
Online Training
Topics like crisis communication, emergency response, and stress management—available anytime, anywhere.
Certification Tracking
Easily monitor progress and training requirements with clear dashboards and exportable reports.
Policy Management
Create, assign, and track policies with built‑in acknowledgements and assessments to ensure compliance.
OnSite+ Training
Expert‑led, in‑person training tailored for public safety professionals—hybrid with virtual options.
CTO Program
Structured tools that support training officers as they guide new hires through onboarding.
NENA Telecommunicator Core Course
Industry‑recognized foundation with best practices and real‑world scenarios—ideal for new and experienced staff.
Trusted Across Minnesota
What Minnesota Agencies Are Saying
TESTIMONIAL
TESTATOR
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Meet Your Regional Manager
Patrick Adams
Patrick Adams is your seasoned Senior Regional Manager—championing smarter training for 911 teams across a massive multi-state territory. Approachable, strategic, and mission-driven—if you’re looking for someone who truly understands public safety and is there every step of the way, Patrick’s your guy.
