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Mississippi 911 Training Starts Here
Mississippi telecommunicators must complete a 40-hour basic course, a 24-hour EMD course, and 48 hours of continuing education every three years. While Virtual Academy does not provide the 24-hour EMD course, we do offer up to 16 hours of continuing education credits that count toward the state’s requirements. With our extensive online catalog, your team can complete approved training without leaving the center—making compliance easier, more efficient, and tailored to the real-world needs of Mississippi 911 professionals.
Solutions for Mississippi 911
Everything you need to onboard new hires, keep veterans sharp, and stay compliant—without the administrative burden.
Online Training
Topics like crisis communication, emergency response, and stress management—available anytime, anywhere.
Certification Tracking
Easily monitor progress and training requirements with clear dashboards and exportable reports.
Policy Management
Create, assign, and track policies with built‑in acknowledgements and assessments to ensure compliance.
OnSite+ Training
Expert‑led, in‑person training tailored for public safety professionals—hybrid with virtual options.
CTO Program
Structured tools that support training officers as they guide new hires through onboarding.
NENA Telecommunicator Core Course
Industry‑recognized foundation with best practices and real‑world scenarios—ideal for new and experienced staff.
Trusted Across Mississippi
What Mississippi Agencies Are Saying
TESTIMONIAL
TESTATOR
Meet Your Regional Manager
Jodi Springer
Jodi Springer is your dedicated Regional Manager—focused on bringing smarter training solutions to 9-1-1 and public safety agencies across her territory. Personable, proactive, and committed, Jodi works closely with agencies to ensure they have the tools, support, and guidance they need to succeed. With her strategic mindset and relationship-driven approach, Jodi is a trusted partner who’s with you every step of the way.
