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Solutions for Tennessee 911
Everything you need to onboard new hires, keep veterans sharp, and stay compliant—without the administrative burden.
Online Training
Topics like crisis communication, emergency response, and stress management—available anytime, anywhere.
Certification Tracking
Easily monitor progress and training requirements with clear dashboards and exportable reports.
Policy Management
Create, assign, and track policies with built‑in acknowledgements and assessments to ensure compliance.
OnSite+ Training
Expert‑led, in‑person training tailored for public safety professionals—hybrid with virtual options.
CTO Program
Structured tools that support training officers as they guide new hires through onboarding.
NENA Telecommunicator Core Course (40 hrs)
Industry‑recognized foundation with best practices and real‑world scenarios—ideal for new and experienced staff.
Trusted Across Tennessee
What Tennessee Agencies Are Saying
TESTIMONIAL
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— TESTATOR
Your Trusted Training Partner Under State Contract
With TCPR training mandated and all Tennessee PSAPs supported by the TECB, Virtual Academy is proud to serve as a trusted training provider under the state contract. Agencies have access to our full library of engaging, high-quality online training designed specifically for 9-1-1 professionals. Whether you're refreshing skills or preparing for next-gen challenges, Virtual Academy equips Tennessee telecommunicators with everything they need — and then some.