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Your Trusted Training Partner Under State Contract
With TCPR training mandated and all Tennessee PSAPs supported by the TECB, Virtual Academy is proud to serve as a trusted training provider under the state contract.
Agencies have access to our full library of engaging, high-quality online training designed specifically for 9-1-1 professionals.
Whether you're refreshing skills or preparing for next-gen challenges, Virtual Academy equips Tennessee telecommunicators with everything they need — and then some.
Solutions for Tennessee 911
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Online Training – Covering topics like crisis communication, emergency response, and stress management, all at your team’s fingertips.
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Policy Management – Create, assign, and track department policies in one place, with built-in assessments to ensure compliance.
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CTO Program – Structured tools to support training officers as they guide new hires through onboarding.
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Certification Tracking – Easily monitor team progress and compliance with training requirements.
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OnSite+ Training - Training that delivers expert-led, in-person training tailored for public safety professionals.
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NENA Telecommunicator Core Competency Course – Powered by Virtual Academy, this industry-recognized 40 hour course provides 911 professionals with the foundational skills, best practices, and real-world scenarios needed to handle emergency calls effectively, making it ideal for both new and experienced staff.