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About the Course
In this course, Victor Lauria focuses on effective feedback techniques for law enforcement professionals. He emphasizes the importance of preparation, objective delivery, and constructive dialogue. Participants will navigate challenging conversations, handle defensive reactions, and manage emotionally charged situations. The course also covers receiving feedback receptively and using it for professional growth. By mastering these skills, officers can improve performance, enhance department cohesion, and foster a culture of continuous improvement.
Your Instructor
Victor Lauria
Victor Lauria is an Assistant Professor in the Criminal Justice Department. He joined the full time faculty of Madonna University in 2015. Prior to joining Madonna, he served as an Assistant Chief of Police with the City of Novi. During his 28-year law enforcement career, Victor served in a wide variety of positions. He worked as a patrol officer, undercover narcotics officer, a K-9 handler, and detective, as well as numerous supervisory positions. His work has been recognized by the International Narcotic Enforcement Officers Association, National Retail Federation and the Michigan Association of Private Investigators. The National Geographic Channel profiled one of Victor's cases in the documentary film The Science of Interrogation.""