.png)
About the Course
In this course, Leslie, ENP, will explore the impact of evolving communication methods on emergency response. The course emphasizes the importance of adapting to new technologies and data sources like IoT and AI. The course covers the benefits and challenges of these communication tools, with a focus on how they can enhance emergency response by providing real-time information and improving situational awareness. It also includes best practices for implementation, testing, and training, highlighting the need for clear policies and procedures.
Your Instructor
.jpg)
Leslie Whitham
Leslie Whitham, ENP has worked in the public safety field for more than 31 years. Leslie is a longtime supervisor and instructor who values ongoing professional and personal development with a belief in the importance of camaraderie amongst 9 "� 1 "� 1 professionals.Leslie has been involved with communications since 1991, starting her career as a Reserve Police Officer. She became a Public Safety Dispatcher in 1992 when her agency opened its own communications center. Leslie was responsible for both prioritizing/routing a high volume of emergency and non "� emergency calls through a CAD system as well as working with incoming dispatchers to complete the department's training program. After demonstrating her ability to train dispatchers, Leslie was promoted to Public Safety Dispatch Supervisor, supervising law "� enforcement telecommunicators in support of the department's strategic vision. In 2021, Leslie left the public sector to take on the role of Training and Engagement Manager with RapidSOS, a technology company focused on providing ECC's across the country with access to life "� saving digital data.