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About the Course
Many people believe that leadership requires a rank or title within an organization, but this course takes a different approach to leadership and what it means to be a leader in your PSAP. In this one-hour session, Doug Showalter discusses how to develop new skills, a new attitude, and a new approach to leadership.
Your Instructor
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Doug Showalter
Doug Showalter retired after a 30-year distinguished career with the California Highway Patrol. During his tenure he was chosen to supervise a complete restructuring of the statewide CHP Communications Training Academy, including revisions to several departmental manuals. His career was highlighted with countless awards and commendations. Over the past 17 years he's established a reputation as a well-respected speaker.