Mr. Rogers or Mr. Hyde: Which Type of CTO are You?

Being sensitive to the needs of trainees is vital—but it seems to get progressively harder the longer you serve as a trainer. A mix of cynicism, frustration, and impatience can act as a lethal mix, transforming the most empathetic among us into unrecognizable beasts which roam the center, feeding on new employees. Does this sound familiar? In this class, we will cage the monster and slip into our sneakers for a trip back to the neighborhood from whence we came to discover the caring and effective trainer inside each of us.