.png)
About the Course
During this course we will discuss the impacts and rewards of a servant style leadership in the PSAP. We will introduce tools for Supervisors and Telecommunicators to help develop an effective team through servant leadership.
Servant leadership turns the power pyramid upside down; instead of the people working to serve their leader, the leader is there to serve their people. In this session learn how you can use this philosophy of serving to unlock, drive, motivate and create higher-performing teams for better-fulfilled employees.
Your Instructor
.jpg)
Jared Pelham
Jared Pelham, ENP, brings over 18 years of experience in Public Safety Communication and the Emergency Services community. Currently, Mr. Pelham serves as member of the Training and Quality Assurance Team and serves on the Command Staff to an IDU/TERT Team for Hamilton County 911 ECD in Chattanooga TN. Within Emergency Services, Mr. Pelham serves as an Assistant Chief of a small volunteer rescue squad in Hamilton County, Tennessee where he helps lead 40 volunteers running search and rescue, Swiftwater, dive and special event operations.