Answer the Call: Enhancing Essential Skills for 9-1-1 Professionals

This intensive one-day training program is designed specifically for 9-1-1 professionals who are looking to sharpen their soft skills and enhance their overall performance in this high-pressure environment. Through interactive exercises, real-world scenarios, and engaging discussions, participants will gain valuable insights and practical tools to strengthen their emotional intelligence, leadership abilities, teamwork dynamics, critical thinking skills, adaptability, and active listening techniques.