Ensuring MLTS Compliance in Public Safety: A Focus on Kari's Law and the RAY BAUM's Act

In this course, the student will learn what MLTS is as well as best practices for handling MLTS (Multi Line Telephone Systems) calls. These types of telephone systems exist in larger businesses and places like hotels. MTLS Compliance refers to 911 Direct Dialing (the ability to dial 911 without first dialing another number), Notification, and Dispatchable Location Requirements. We will also discuss why MLTS Compliance is important in addition to the story behind Kari's Law and Ray BAUM's Act.