Giving and Receiving Feedback

In this course, Victor Lauria focuses on effective feedback techniques for law enforcement professionals. He emphasizes the importance of preparation, objective delivery, and constructive dialogue. Participants will navigate challenging conversations, handle defensive reactions, and manage emotionally charged situations. The course also covers receiving feedback receptively and using it for professional growth. By mastering these skills, officers can improve performance, enhance department cohesion, and foster a culture of continuous improvement.