How to Create a Successful CTO Program in the PSAP

The course, “Cultivating an Effective CTO Program” provides viewers with knowledge on how to create and/or improve an agency on-the-job (OJT) training program. The course will walk through the components needed to support OJT, the role of the Communications Training Officer (CTO), CTO training, and program oversight. The course will encourage viewers to assess their current program to ensure it has what is needed to prepare and support CTOs to be effective trainers!