Just the Two of Us: A Mentorship Approach

This course, "Just the Two of Us: The Mentorship Approach," provides essential insights into building effective mentorship programs in 911 centers. Students will learn to define mentorship, distinguish it from training and supervision, develop structured mentorship plans, and apply communication strategies. The course emphasizes fostering a supportive culture, boosting retention, and cultivating future leaders through compassionate and humble guidance. It also addresses common challenges and provides practical solutions for both mentors and mentees.