Servant Leadership in the PSAP

During this course we will discuss the impacts and rewards of a servant style leadership in the PSAP. We will introduce tools for Supervisors and Telecommunicators to help develop an effective team through servant leadership.

Servant leadership turns the power pyramid upside down; instead of the people working to serve their leader, the leader is there to serve their people. In this session learn how you can use this philosophy of serving to unlock, drive, motivate and create higher-performing teams for better-fulfilled employees.