The Power of Peer Support - A Primer

This course is a condensed primer of the specialized five-hour training The Power

of Peer Support. Even the best and most seasoned dispatchers can struggle. More

and more of our PSAPs have experienced major traumatic experiences they didn’t

know how to face. But what happens when your PSAP family is prepared to work

alongside each other as you travel through these hardships? You can prevent

burnout, improve morale, and prevent turnover. Whether your agency is planning to

build a Certified Peer Support Program or not, this introductory course is a great

way to learn about the critical basics and benefits of peer support.