Your Instructor Tracy Ertl Tracy Ertl served for 28 years in public safety communications with Brown County Public Safety Communications in Green Bay, Wisconsin.

The course will walk through the components needed to support OJT, the role of the Communications Training She is currently the Training Coordinator of the Tennessee Emergency Communications Board.

enhance their organizational influence and impact, and drive positive change within their agencies and communities concepts in organizational development, ethical decision-making, strategic innovation, and effective communication

Hundreds of studies have shown that nonverbal behavior makes up more than 2/3 of communication between Violence Prediction and Control addresses these key issues with the aim of saving lives, building community

This partnership reflects a shared commitment to advancing the education and preparedness of emergency communication As "The Voice of 9-1-1™," NENA empowers its members and the broader public safety community to deliver

Students will learn to recognize symptoms and behaviors, utilize effective communication tactics (T.A.L.K The course also emphasizes officer wellness and proactive community engagement. Vice President of the Chamber of Commerce, and Chair of the Board of Directors for the Lift Center, a community

Participants will learn practical communication skills for building trust and offering assistance to specialized SUD training to diverse audiences, including healthcare providers, first responders, and community Douglas's background includes serving as Executive Director/Founder of the Kittitas County Recovery Community

Your Instructor Jenna Streeter Jenna Streeter is the Director of Emergency Communications for Madison County Fire Department Communications.

Your Instructor Jared Pelham Jared Pelham, ENP, brings over 18 years of experience in Public Safety Communication and the Emergency Services community.

Your Instructor Tracy Ertl Tracy Ertl served for 28 years in public safety communications with Brown County Public Safety Communications in Green Bay, Wisconsin.

This course explores how tolerated behaviors—positive or negative—become the standard within a 911 communications Your Instructor Heather Joyner Heather Joyner is the 911 Director for Burke County Emergency Communications

Your Instructor Jonathan Parker Jonathan Parker is a professional communicator, trainer, podcaster, and He has spent nearly half of his life developing the art of communications and has spoken hundreds of He has also spoken regularly in front of community leaders as a keynote speaker.