Community Policing in the 21st Century Duration 2 Hours < Back About the Course In May 2015, the United cultural diversity, mental illness, emotional intelligence, effective de-escalation strategies, and community

Public Assembly and Community Interaction Duration 2 Hours < Back About the Course This course focuses rights, proper response to peaceful public assembly, and effective two-way interaction reflecting the community

Communicating Discipline The Critical Exchange Duration 1 Hour < Back About the Course For some trainers and supervisors, communicating messages of disciplinary action or correction to trainees and subordinates What makes this critical form of communication so easy for some and so brutal for others?

Effective Communication for Law Enforcement Duration 2 Hours Course Preview < Back About the Course From the first line to senior staff, law enforcement officers use communication skills to direct, inform, Understanding how we communicate with others while considering emotions, experiences, and levels of understanding Vice President of the Chamber of Commerce, and Chair of the Board of Directors for the Lift Center, a community

Interpersonal Communication Strategies for PSAPs Duration 1 Hour Course Preview < Back About the Course This course covers bullying behavior in the PSAP and how to maintain positive interpersonal communications bullying behavior, how to combat bullying behavior, and strategies to establish positive interpersonal communications Your Instructor Tracy Ertl Tracy Ertl served for 28 years in public safety communications with Brown County Public Safety Communications in Green Bay, Wisconsin.

Community Policing in the 21st Century Duration 2 Hours Course Preview < Back About the Course In May cultural diversity, mental illness, emotional intelligence, effective de-escalation strategies, and community has been an instructor in varying capacities within law enforcement, the private sector and academic community

In public safety and 9-1-1 communications, meaningful progress requires vision,… Show More Read More Foundations for Agencies Across the country, 9-1-1 centers are discovering new ways to serve their communities The challenges of the emergency communications center—emotional intensity,… Show More Read More Sink A healthy culture promotes trust,… Show More Read More Your Voice Is Power: Communication that Calms Leadership, and Culture The “Gold Line” connects every emergency call to the first responders who answer the radio—and

Applying Emotional Intelligence to Better Communication Duration 1 Hour < Back About the Course Emotional intelligence is vital for building trust and connections, which leads to effective and clear communication In this course, Carl Smith will explain how to use emotional intelligence to better communicate and engage He will cover the emotional intelligence model, communication factors, and assertive communication.

Applying Emotional Intelligence to Better Communication Duration 1 Hour Course Preview < Back About the Emotional intelligence is vital for building trust and connections, which leads to effective and clear communication In this course, Carl Smith will explain how to use emotional intelligence to better communicate and engage He will cover the emotional intelligence model, communication factors, and assertive communication. mid-level leaders, promoting best practices in inspirational leadership, collaboration, and effective communication

Leading Generations Communicating Across the Board Duration 1 Hour < Back About the Course This course explores how generational values, communication preferences, and motivators shape today’s public safety challenges and strengths of multi-generational dispatch and emergency response teams, where collaboration, communication

Leading Generations Communicating Across the Board Duration 1 Hour Course Preview < Back About the Course This course explores how generational values, communication preferences, and motivators shape today’ challenges and strengths of multi-generational dispatch and emergency response teams, where collaboration, communication consultant in career development, executive coaching, supervisory training, conflict management, and communication

Your Voice Is Power: Communication that Calms Duration 2 Hours Course Preview < Back About the Course Your Voice Is Power helps dispatchers, trainers, and team leads harness the power of intentional communication Participants will learn how to use tone, pace, and clarity to shape outcomes both on the phone and within the communications